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The UPS Store #6584 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northeast.
Feedback on customer service is mixed; while some employees like Paul and Albert received high praise for their helpfulness, others were reported as rude and unprofessional.
Efficiency
Customers noted that the store is often busy with long lines, but many also mentioned that the staff is efficient in handling transactions.
Pricing Issues
Several reviews criticized the store for high charges on printing and shipping services, with claims of overcharging for notary services.
Store Policies
The policy of allowing only two customers in the store at a time received negative feedback, especially during inclement weather.
JS
Joe Sostek
Dec 19, 2025
5.0
Fantastic experience. Paul specifically went out of his way to help me pack a big box . It was much appreciate !
AS
Andrew Stephens
Dec 18, 2025
1.0
These guys are rude as hell. They have the tiniest little sign in 12 point font on the door that says two people at a time. I’d never been here before. They BARK at you to get out and wait and act incredulous that you didn’t see their tiny sign. Same thing happened to my friend who also didn’t realize. Maybe make it a little clearer instead of welcoming your customers in the door by literally yelling at them.
HS
Hannah Shafer
Dec 15, 2025
1.0
Charging $5 to print one single sheet of paper is criminal
CD
Christopher Davies
Dec 13, 2025
1.0
The franchise owner of this store must be making money hand over fist charging customers $3 simply to print a pre-paid shipping label for a return. This is not the first time they have tried to nickel and dime me, and I am confident they are doing the same to others.
I fully expect the standard reply of “we don’t set the rates,” which is simply not true. I have been to multiple other UPS Stores across Manhattan to complete identical returns for the same retailers and have never once been charged a fee to print a prepaid label. This is a choice, not a policy.
It feels intentionally opportunistic and misleading, especially when customers are already doing the store a favor by bringing in prepaid business. In the spirit of the time of year, I don’t just hate this store, I loathe it entirely.
MK
Mali k
Nov 8, 2025
1.0
The worst UPS store ever! Bad customer service! There is always a huge line outside that they don't care for! They let only 2 people at a time even when its pouring rain or freezing cold outside. Just horrible!!!! I wish we had another store close by.
Yes, our hours on Sunday are 11:00 AM - 4:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6584 in New York offer?
The UPS Store #6584 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the operating hours of The UPS Store #6584?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:30 PM.
Is The UPS Store #6584 open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:30 PM, but holiday hours may vary.
Are there any holiday closures I should be aware of?
The store is closed on November 27, December 25, December 31, January 1, and January 19. On other holidays, hours may vary or be regular.
What payment options does The UPS Store #6584 accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Can I access mailbox rental services at The UPS Store #6584?
Yes, mailbox rental and mailbox services are available at this location.
Does The UPS Store #6584 provide notary services?
Yes, notary services are offered at this location.
What nearby businesses can I visit around The UPS Store #6584?
Nearby, you can find the Books For Kids Foundation, JDM Real Estate Consulting, and Champions Martial Arts Upper East Side, offering community services, real estate, and fitness activities respectively.
How can nearby martial arts clubs benefit customers visiting The UPS Store #6584?
Customers interested in fitness can visit Champions Martial Arts Upper East Side or CMA - Upper East Side nearby before or after using The UPS Store's services.
Are there any nearby community organizations near The UPS Store #6584?
Yes, the Books For Kids Foundation, a charity organization focused on community services, is located nearby and can be a place to support in the area.