The UPS Store

3.8
323 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6510 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Lexington Ave Between 116th & 117th St.

Details

  • DeliveryNot available

Location

The UPS Store
1872 Lexington Ave, New York, NY
10035, United States

Hours

Reviews

3.8
323 reviews
5 stars
214
4 stars
9
3 stars
10
2 stars
8
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly highlighting employee Hassan for his exceptional service.

Mixed Experiences

While many reviews were positive, some customers reported rude behavior from certain employees and issues with service quality.

Pricing Concerns

Several customers expressed dissatisfaction with pricing for services, particularly regarding printing and notary services.

Accessibility Issues

A few reviews mentioned difficulties accessing the store, particularly for customers with physical challenges due to steps at the entrance.
  • DM
    Dianaly Martinez
    5 days ago
    1.0
    Im never going back to this ups store again. This is the second time, the workers were not doing anything and the return kiosk was busy. They always tell me the returns are only on the kiosk, which is a lie. My type of return needs an associate assistance since its not an amazon return. Why do i need to explain that everytime THAN when i do it, the kiosk says i need associate assistance? Its a waste of time for something I already know. Every time i go to the other ups stores, the staff always helps and not be on their phones. Its sad that the same staff ruined my chance to ever return back. I wouldn't recommend anyone who only speaks Spanish and doesn't know technology or someone who knows more than these staff members.
  • AA
    andy
    Dec 27, 2025
    5.0
    great service in the neighborhood
  • SS
    Sidy Sary
    Dec 23, 2025
    5.0
    Very helpful manager
  • AP
    airoverto pineda
    Dec 16, 2025
    5.0
    Very kind service
  • KM
    Kassandra Marrero
    Nov 26, 2025
    5.0
    I want to give the biggest highlight to UPS employee Mr.Hassan . He is amazing at what he does ! He’s always so efficient when handling my shipping needs . He’s always so thorough in answering any questions or concerns I may have . Best assistance and most amazing customer service always provided . I give him and the store a 10 out of 10 review ! Outstanding location and workers !

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6510 offer?

The UPS Store #6510 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.