Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5899 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between 72nd 73rd Street.
Many customers reported rude and unhelpful staff, with several expressing frustration over poor treatment and lack of assistance.
Package Handling
Numerous reviews highlighted issues with the store refusing to accept packages, despite being designated as a UPS access point, leading to significant customer dissatisfaction.
Efficiency
Customers noted long wait times and disorganization at the location, with many expressing frustration over the inefficiency of the service.
Positive Experiences
Despite the negative feedback, some customers praised the friendly and helpful nature of certain staff members, indicating that experiences can vary.
Store Operations
Several reviews mentioned inconsistent opening hours and closures, causing inconvenience for customers trying to access services.
AM
Amy McCaughey
Nov 11, 2025
5.0
The friendliest service - always helpful. There are often long lines here, but the team works quickly to help you!
AC
Amahlah Council
Nov 7, 2025
5.0
The service was fast and the workers were very professional and friendly!
KE
Keith E.
Oct 30, 2025
3.0
Make sure you come here with everything you need. They will charge you $3 to print a label, $2 just to put a piece of tape across the top of a packed box. They are polite while they extract extra money from you though.
ES
Ester Sanchez
Oct 25, 2025
5.0
Have been using them for years! Great service
RR
Rodrigo Rodriguez
Oct 14, 2025
1.0
Absolute worst staff. If I could give it a zero, I would.
What services does The UPS Store #5899 in New York offer?
The UPS Store #5899 offers shipping, packing, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #5899 located?
It is located at 1397 2nd Ave, New York, NY 10021, between 72nd and 73rd Street.
What are the operating hours of The UPS Store #5899?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturdays from 10:00 AM to 4:00 PM, and closed on Sundays.
Is The UPS Store #5899 open on federal holidays?
The store is closed on Thanksgiving (Nov 27), Christmas (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19), but remains open on Veterans Day (Nov 11) and the day after Thanksgiving (Nov 28).
What payment methods are accepted at The UPS Store #5899?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What special offers are available at The UPS Store #5899?
Customers can save with special offers and coupons available on their website.
How can I contact The UPS Store #5899?
You can call them at +1 212-585-4195 or email store5899@theupsstore.com.
What nearby restaurants can I visit before or after using The UPS Store #5899?
Nearby dining options include Javelina for Tex-Mex cuisine, Little Vincent's Pizza for Italian and pizza, and Cafe Mingala for Burmese food.
Are there nearby health and wellness services near The UPS Store #5899?
Yes, you can find Concussion Management of New York for medical services, The Peninsula Spa & Health Club for spa and gym facilities, and Venus NY Body Shaping for beauty and weight loss services nearby.
What convenient nearby services complement The UPS Store #5899 offerings?
Shred Nations is nearby for professional shredding services, providing an additional option for secure document disposal close to The UPS Store.