Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5899 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between 72nd 73rd Street.
Details
- DeliveryNot available
Location
Hours
Reviews
3.0
273 reviews
5 stars
132
4 stars3
3 stars
6
2 stars4
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising the friendly and helpful staff, while others report rudeness and unprofessional behavior.
Efficiency
Customers frequently mention long wait times and inefficiencies, particularly regarding package drop-offs and service speed.
Service Reliability
Numerous complaints about the store refusing to accept packages, despite being designated as a UPS access point, leading to frustration among customers.
Additional Charges
Several reviews highlight unexpected charges for basic services like taping boxes, which customers find frustrating.
Store Management
There are concerns about poor management practices, including inconsistent service hours and lack of support for staff.
- DWDechen WangmoDec 1, 20251.0Never ever I will go to this ups. Just for the small package it’s $380. I asked if there any cheaper service than that guy says 180 but you will not get a tracking number. So I tried usps it was less than $100 and with a tracking number. I was surprised for what they were asking that amount for a very small package. And customer service very poor. If I can I would rate this place minus.
- CECPark EastNov 26, 20251.0Go to another location. This one’s the worst
- AMAmy McCaugheyNov 11, 20255.0The friendliest service - always helpful. There are often long lines here, but the team works quickly to help you!
- ACAmahlah CouncilNov 7, 20255.0The service was fast and the workers were very professional and friendly!
- KEKeith E.Oct 30, 20253.0Make sure you come here with everything you need. They will charge you $3 to print a label, $2 just to put a piece of tape across the top of a packed box. They are polite while they extract extra money from you though.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5899 in New York offer?
The UPS Store #5899 offers shipping, packing, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #5899 located?
It is located at 1397 2nd Ave, New York, NY 10021, between 72nd and 73rd Street.
What are the operating hours of The UPS Store #5899?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturdays from 10:00 AM to 4:00 PM, and closed on Sundays.
Is The UPS Store #5899 open on federal holidays?
The store is closed on Thanksgiving (Nov 27), Christmas (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19), but remains open on Veterans Day (Nov 11) and the day after Thanksgiving (Nov 28).
What payment methods are accepted at The UPS Store #5899?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What special offers are available at The UPS Store #5899?
Customers can save with special offers and coupons available on their website.
How can I contact The UPS Store #5899?
You can call them at +1 212-585-4195 or email store5899@theupsstore.com.
What nearby restaurants can I visit before or after using The UPS Store #5899?
Nearby dining options include Javelina for Tex-Mex cuisine, Little Vincent's Pizza for Italian and pizza, and Cafe Mingala for Burmese food.
Are there nearby health and wellness services near The UPS Store #5899?
Yes, you can find Concussion Management of New York for medical services, The Peninsula Spa & Health Club for spa and gym facilities, and Venus NY Body Shaping for beauty and weight loss services nearby.
What convenient nearby services complement The UPS Store #5899 offerings?
Shred Nations is nearby for professional shredding services, providing an additional option for secure document disposal close to The UPS Store.