The UPS Store

2.4
186 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4619 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 3rd Avenue Between East 43rd And 44th Street.

Details

  • DeliveryNot available

Location

The UPS Store
697 3rd Ave, New York, NY
10017, United States

Hours

Reviews

2.4
186 reviews
5 stars
54
4 stars
7
3 stars
2
2 stars
12
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being friendly and helpful while others display rudeness and unprofessional behavior.

Efficiency

Several customers noted quick service and efficient handling of their requests, although there were complaints about slow service from certain staff members.

Lost Packages

Multiple reviews mention issues with lost or misplaced packages, raising concerns about the reliability of the store's handling of shipments.

Store Management

There are complaints about poor management oversight, leading to chaotic environments and unprofessional employee behavior.

Store Conditions

Customers reported that the store is often unclean and poorly organized, with some noting that it appears to be in a state of disrepair.
  • AT
    Aleena Tim
    Jan 3, 2026
    1.0
    Why are they having a random 30 minute break an hour before closing time lol
  • MV
    mahendra varman
    Dec 22, 2025
    1.0
    Worst unprofessional guy working there this people not a good service
  • YK
    Yitzy K
    Dec 8, 2025
    5.0
    Took care of me promptly, even when the store was full.
  • MS
    Marides Santos
    Dec 5, 2025
    4.0
    The store staff are polite and customer-friendly.
  • BR
    Ben Rakhman
    Nov 23, 2025
    1.0
    The moment i walked in, the person behind the desk yells out loud that he's "going on break." Who yells that at customers?! Customer service is dead here. He should pickup his pants and learn how to represent UPS Store. Then right after i package the shipment, he locks the door on me so i cant enter and ship the box. Absolute clown.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What types of services does The UPS Store #4619 offer?

The UPS Store #4619 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.