Brand Certified
The UPS Store
2.4(147 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
2 E 28th Street, New York, NY
10016, United States
Certified by The UPS Store • Feb 22, 2026
(212) 213-1043
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/ny/new-york/2-e-28th-street
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4754 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between 5th & Madison.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
2.4
147 reviews
5 stars
50
4 stars1
3 stars1
2 stars
6
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several experiences highlighting extreme dissatisfaction with service quality.
Operational Issues
Frequent complaints about the store not opening on time or being closed during posted hours, leading to frustration among customers.
Mixed Experiences
While some customers praised specific staff members for their helpfulness and efficiency, others had negative experiences that overshadowed these positives.
Notary Services
Numerous reviews indicated issues with notary services, including unavailability and poor customer interaction.
- SKSankruth KotaJan 27, 20261.0Don’t open on time
- AYAlessandra YanDec 3, 20255.0I had such a smooth and efficient experience being helped by Marlon at this UPS. I will certainly be defaulting to coming here for any of my mailing and printing needs!
- JFJoho FukuzawaNov 20, 20251.0Worst service
- BDBrooke DNov 2, 20251.0Team is so rude and I had a QR code for Amazon that was supposed to include multiple items and they refused to put them in a package even though this was UPS drop off where Amazon said they were responsible for packaging all items. They also told me I was returning too many things as if there is a maximum (I had like 6 items, but I only even had so many things to return at once because I avoid going to ups because the experience is so bad every time)
- MWMoisa J WroyOct 24, 20254.0I go here often for returns and its actually a pretty effienct team
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
Brand Certified Facts from The UPS Store
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Certified February 22, 2026Yext Knowledge Graph
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