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The UPS Store #4754 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between 5th & Madison.
Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Efficiency
Many customers appreciated the fast service, but there were also complaints about long wait times and inefficiencies.
Store Hours
Numerous reviews mentioned the store being closed during posted hours, leading to frustration among customers.
Notary Services
There were several complaints about the availability and professionalism of notary services, with some customers unable to receive assistance.
Overall Experience
While some customers had positive experiences, a significant number reported issues with service quality and staff behavior.
JF
Joho Fukuzawa
4 days ago
1.0
Worst service
BD
Brooke D
Nov 2, 2025
1.0
Team is so rude and I had a QR code for Amazon that was supposed to include multiple items and they refused to put them in a package even though this was UPS drop off where Amazon said they were responsible for packaging all items. They also told me I was returning too many things as if there is a maximum (I had like 6 items, but I only even had so many things to return at once because I avoid going to ups because the experience is so bad every time)
MW
Moisa J Wroy
Oct 24, 2025
4.0
I go here often for returns and its actually a pretty effienct team
Yes, our hours on Sunday are 11:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store at 2 E 28th Street offer?
The UPS Store provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to support your mailing and business needs.
What are the operating hours of The UPS Store?
The UPS Store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Is The UPS Store open on holidays?
The store is closed on major holidays such as November 27, December 25, December 31, January 1, and January 19. On other holidays, it may operate regular hours.
Which payment methods are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox rental services?
Yes, mailbox rental is available for mail and packages at The UPS Store.
Can I send a fax at The UPS Store on 2 E 28th Street?
Yes, faxing is one of the services offered at The UPS Store location.
Are there any nearby services that can complement my visit to The UPS Store?
Nearby, you can find legal services at Schwartz Jack and marketing services at ByteReady, which might be useful if you need legal advice or marketing support after handling your business shipping and printing tasks.
What dining options are available near The UPS Store?
Ajisan Sushi, a sushi restaurant, is located nearby where you can enjoy a meal before or after your visit to The UPS Store.
Are there any health or wellness services near The UPS Store on 2 E 28th Street?
Yes, nearby health services include Springs Rejuvenation (doctor), Empire City Chiropractic, and Zero Point One Physical Therapy for chiropractic and physical therapy needs.
How can I contact The UPS Store at 2 E 28th Street?
You can reach The UPS Store by phone at +1 212-213-1043 or via email at store4754@theupsstore.com.