The UPS Store

2.8
138 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6415 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Canal And Grand Streets.

Details

  • DeliveryNot available

Location

The UPS Store
217 Centre St, New York, NY
10013, United States

Hours

Reviews

2.8
138 reviews
5 stars
52
4 stars
9
3 stars
2
2 stars
6
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees praised for their helpfulness and professionalism, while others were reported as rude and unhelpful.

Operational Issues

Multiple reviews highlighted problems with store hours, including being closed before advertised times and inconsistent opening hours.

Pricing Concerns

Customers expressed dissatisfaction with high fees for services such as printing and packaging, feeling that the charges were excessive and not clearly communicated.

Staff Performance

While some staff members received commendations for their efficiency and friendliness, others were criticized for poor attitudes and lack of knowledge.
  • JJ
    Jenn
    1 day ago
    5.0
    Really really nice service here. The guy who assisted me recommended me to create labels myself to get a cheaper option and helped me print out some documents.
  • DK
    Daniel Katav
    Dec 29, 2025
    1.0
    I had the worst experience possible. The employee was rude and did nothing to help
  • JR
    Jose Luis Rodriguez
    Dec 29, 2025
    1.0
    Entregue el paquete y no lo registraron
  • SS
    sagar
    Dec 23, 2025
    5.0
    One of the dudes here has such a cool voice. He should be doing voiceovers for trailers
  • DC
    Dante Comet
    Nov 29, 2025
    1.0
    Workers told me my package was lost and needed to contact the sender about insurance, etc...I looked at the tracking myself and asked "Is it possible it's still just in transit?" They said "Oh yeah, you're right." Showed up 15 minutes before their closing time (based on their store sign and google hours) and they were completely closed, no answer on the phone either. Looks like I'm not the only to complain about this, either, nice to see you've been working on solving this issue? Lol In general, messed up that UPS charges $8 to hold a package when you already paid for shipping. Sorry I don't have a job where I can sit at home waiting to receive and sign for a package?

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6415 in New York offer?

The UPS Store #6415 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more. It is locally owned and operated to assist customers with their mailing and printing needs.