The UPS Store

2.8
133 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6415 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Canal And Grand Streets.

Details

  • DeliveryNot available

Location

The UPS Store
217 Centre St, New York, NY
10013, United States

Hours

Reviews

2.8
133 reviews
5 stars
50
4 stars
9
3 stars
2
2 stars
6
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely; some employees like Rashawn and Jasmine received high praise for their friendliness and efficiency, while others were criticized for rudeness and unhelpfulness.

Efficiency

Many customers noted quick service and efficient handling of tasks, particularly for simple drop-offs and returns, but others experienced long wait times and slow service during busy hours.

Pricing Issues

Several reviews highlighted dissatisfaction with pricing, including unexpected charges for printing and packaging, leading to perceptions of the store as a 'money grab'.

Store Hours

Numerous complaints were made about inconsistent store hours, with customers reporting that the store often opens late or is closed during advertised hours.

Overall Experience

While some customers had positive experiences and would recommend the store, a significant number expressed frustration with service quality and management, suggesting a need for improvement.
  • JW
    Jade Wong
    Nov 11, 2025
    5.0
    The best service ever . My favorite shipping company ever . Today Rashawn helped me for shopping, he has a best smile and professional service. Made my day ❤️❤️💕
  • BQ
    Bijan Qutub
    Sep 10, 2025
    5.0
    Rashawn is amazing, fast professional and amazing service! Thank you
  • SW
    Sara Wahnish
    Aug 5, 2025
    1.0
    If you close at 7 close at 7 not 6:45, not 6:50 People have incredibly busy lives in this city and can’t easily make certain business hours with ease. I understand wanting to clean & prep in advance for closing, I’ve done it myself in various jobs, but you are not closing on time if the lights are off and the register is closed 10 minutes before the sign on the door. You are then actually “closing” at 6:50.
  • TH
    Teagan Hammond
    Jul 9, 2025
    5.0
    Employees were really helpful while I was trying to print my label and mail a return. I really appreciated it.
  • DM
    Despaña Vinos y Mas
    Jun 21, 2025
    5.0
    We've been working with this location for years. The staff are friendly and helpful! We are happy to have a great shipping partner in the neighborhood.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6415 in New York offer?

The UPS Store #6415 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more. It is locally owned and operated to assist customers with their mailing and printing needs.