The UPS Store

2.4
130 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4190 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between 5th Avenue And University Place.

Details

  • DeliveryNot available

Location

The UPS Store
9 E 8th St, New York, NY
10003, United States

Hours

Reviews

2.4
130 reviews
5 stars
41
4 stars
3
3 stars
2
2 stars
7
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others, particularly Kevin, are criticized for being rude and inefficient.

Notary Services

Notary services are frequently mentioned, with customers expressing frustration over inconsistent availability and lack of clear communication regarding hours.

Store Conditions

Many reviews highlight poor store conditions, including lack of air conditioning, cleanliness issues, and unreliable opening hours.

Pricing Issues

Customers complain about high prices for services like printing and computer use, with some feeling that charges are excessive for basic tasks.
  • GG
    Goshan92
    Dec 23, 2025
    1.0
    Overall, this is a good store with polite staff, but there is one issue that regularly causes inconvenience. Every time I come in for notary services, I have to ask whether the notary is working that day. There is no posted schedule in the store, and often it turns out that the notary is either not available or will arrive later. It would be very helpful to have the notary’s schedule clearly displayed or communicated in advance. This would save customers time and make the service even better.
  • BE
    Ben Eisner
    Nov 26, 2025
    2.0
    Outrageous prices for computer use, printing. And their printer was low on ink. Notary service was quick and easy though.
  • TB
    Talisman Brolin
    Sep 11, 2025
    5.0
    Cece is lovely, professional and helpful. I’d definitely call ahead to confirm the hours as they aren’t listed correctly online.
  • EO
    Emily O'Grady
    Sep 10, 2025
    1.0
    I tried to ship items out with The Real Real and the person working had no idea what I was talking about and quoted me $25 to ship. The Real Real has a partnership with UPS where they pack and ship items for free. It even says it on my instructions and I showed her and she argued with me incessantly about this. I have never had this issue before and I do this all the time. Train your employees better!!! I had to lug my items to a different UPS store and they took them for free no problem. Such a waste of time and so frustrating.
  • KS
    Kathleen Siswanto
    Aug 14, 2025
    1.0
    Awesome, efficient location and friendly staff, but no AC in the heat of NYC summer?! Unbearably hot for customers.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4190 in New York offer?

The UPS Store #4190 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

What are the operating hours of The UPS Store #4190?

The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 11:00 AM to 5:00 PM, and closed on Sundays.