Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others, particularly Kevin, are criticized for being rude and unhelpful.
Pricing Issues
Customers frequently express dissatisfaction with high charges for printing and computer usage, feeling that the costs are excessive.
Staffing Problems
Many reviews highlight chronic understaffing and unreliable hours, with employees often arriving late or not showing up, leading to long wait times for customers.
Notary Services
There are complaints about the availability of notary services, with customers reporting that the service is often unavailable despite being advertised.
Store Conditions
The store is described as hot and uncomfortable due to lack of air conditioning, contributing to a negative experience for both customers and staff.