Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5388 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Lafayette Street & Broadway.
Details
- DeliveryNot available
Location
Hours
Reviews
2.9
180 reviews
5 stars
80
4 stars
5
3 stars
3
2 stars
8
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees being praised for their helpfulness while others are described as rude and unprofessional.
Staff Attitude
Multiple reviews highlight a negative attitude among certain staff members, leading to unpleasant customer experiences.
Operational Issues
Customers frequently report problems with store hours, including late openings and unannounced breaks, causing frustration.
Mixed Experiences
While some customers have had positive interactions, many others express dissatisfaction, suggesting a lack of consistent service quality.
- EME E M3 days ago5.0super nice, efficient. great professional notary services.
- SJSavannah JostockJan 5, 20261.0Terrible experience. The scanning system was down so they refused to help, told me to step aside and then proceeded to ignore me. Provided zero solutions or help. The guy behind the counter was extremely rude.
- VLVadim LedvinDec 28, 20251.0I paid this store 80$ to pack and shop a 1000$ coffee machine I sold on EBay. Pack and ship guarantee and all. The machine was destroyed in the shipping process. Aside from my eBay purchaser being furious as this was a holiday gift - now this store claims that they are ONLY responsible for the 80$ packaging fee and NOT the value of the item shipped under their “guarantee” I think this franchise locations deserves to be closed by UPS for being an embarrassment to the brand and bringing customer experience and trust down for the entirety of UPS. YOU DO NOT behave like this if you want to keep your business open in NYC. Take a look folks - 1 layer of bubble wrap and 1 crappy “lite duty” box and apparently no real guarantee for 80$ just in packaging fees !!!! Do you want to take your business here ??? UPDATE. See the reply from UPS corporate. Their investigation has determined that it is the packaging that is at fault here. The packaging which was done by the store. They might try to seem like they care by replying to my review here - but what will you do now ? You are liable UPS store Bleecker street! Pay me what you owe and do a better job next time. You should be ashamed of yourselves. Not only are you inept at your service but you have no integrity and no accountability. STAY AWAY FROM THIS STORE EVERYONE.
- ASAnn SandersDec 13, 20255.0I usually dread going to the UPS store since most of the time the employees seem like they want to run into oncoming traffic. I wish I had gotten their names but the two employees working were so helpful and kind even during busy holiday season. I would happily go out of my way to go to this store location over others.
- LRLucy RockDec 8, 20255.0ELAINE helped me ship out an oddly shaped item and was knowledgeable, efficient and in high spirits for it all. Even though it is busy season for UPS, she didn’t rush me and made sure I was getting the proper materials I needed and transparent about the pricing. The other employee helping customers was very kind as well. Perfect experience and I will go out of my way to use this as my go to UPS
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store at 64 Bleecker Street offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, computer access, and small business services.
What are the store hours for The UPS Store located at 64 Bleecker Street?
The store is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 11:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM. Hours may vary on holidays.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 4:00 PM, although hours may vary on holidays.
What payment methods does The UPS Store accept?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #5388 located?
It is located at 64 Bleecker Street, New York, NY 10012, US, between Lafayette Street and Broadway.
Are there any special offers available at The UPS Store?
Yes, customers can save big with special offers and coupons available on their website.
How can I contact The UPS Store for inquiries or services?
You can contact the store by phone at +1 212-625-0080 or email at store5388@theupsstore.com.
Which nearby clothing stores can I visit after my trip to The UPS Store?
You can visit KITH Kids, a popular clothing store located nearby, ideal for shopping after your visit to The UPS Store.
Are there any nearby fitness centers close to The UPS Store where I might work out?
Yes, Chris Sainsbury Fitness, a gym and life coaching center, is located nearby and can be a convenient place to exercise or attend sessions after your visit.
Can I grab a meal or refreshment near The UPS Store?
Yes, HALO Hydration, a nearby restaurant, offers food and drinks where you can eat and drink after your visit to The UPS Store.