The UPS Store

2.9
173 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5388 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Lafayette Street & Broadway.

Details

  • DeliveryNot available

Location

The UPS Store
64 Bleecker Street, New York, NY
10012, United States

Hours

Reviews

2.9
173 reviews
5 stars
76
4 stars
5
3 stars
3
2 stars
8
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some employees are praised for their helpfulness, while others are reported as rude and unprofessional.

Operational Issues

Frequent complaints about the store not opening on time and inconsistent hours, leading to customer frustration.

Notary Services

Notary services have received negative feedback regarding appointment requirements and staff refusal to assist.

Efficiency

While some customers appreciate the quick service, others report long wait times and unhelpful staff during busy periods.

Staff Recognition

Alex is frequently mentioned positively for his exceptional service, contrasting with negative experiences with other staff members.
  • TT
    Taylor
    Nov 8, 2025
    2.0
    Lackluster surly dude working here of course. I for one welcome the robots to give above average customer service than this
  • EZ
    Elliot Zheng
    Oct 19, 2025
    5.0
    Alex was super incredibly helpful despite such a long line! He was nice, helpful and got me in and out quickly
  • TG
    Tommy Griffith
    Sep 30, 2025
    1.0
    This is, sincerely, the worst possible place in New York to get a mailing address. They reply to every 6th email. They pickup the phone every 4th day. Call them right now, 90% chance they won't pickup. This business should be the premise of an SNL skit.
  • MM
    Mashail Malik
    Sep 6, 2025
    1.0
    Hours listed online are not respected. Came on 09/06/2025 at 2:30 and there was already a line outside and the store window said “gone for lunch, back in 30 min.” Employee came in 10 minutes and said “I open at 3” and left everyone outside. Change your store hours online if this is the policy.
  • JL
    Jonathan Levene
    Jul 3, 2025
    5.0
    I use bounce to keep my items at this UPS store on bleecker during the day when I am in the city but don't really want to bother friends/family to watch my things. Always helpful nice staff, i've trusted this place with suitcases and expensive musical instruments just book it through bounce app

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store at 64 Bleecker Street offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, computer access, and small business services.