The UPS Store

3.8
281 reviews
Get DirectionsCallWebsite

Business Details

888-C 8th Ave, New York, NY
10019, United States
(212) 581-2669
https://locations.theupsstore.com/ny/new-york/888-c-8th-ave
GoogleFacebookInstagramTwitter

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4769 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between 52nd & 53rd St.

Details

  • DeliveryNot available

Location

The UPS Store
888-C 8th Ave, New York, NY
10019, United States

Hours

Reviews

3.8
281 reviews
5 stars
179
4 stars
14
3 stars
6
2 stars
15
1 star
67

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff were mixed; while some praised individuals like Ashley and Jeff for their helpfulness and professionalism, others reported rudeness and unhelpfulness from certain employees.

Service Efficiency

There were complaints about slow service and long wait times, particularly during opening hours, with several customers noting that the store was not open on time.

Customer Experience

Many customers highlighted positive interactions and efficient service, especially when dealing with returns and notarizations, but others expressed frustration with poor communication and unresolved issues.

Pricing Concerns

Some customers felt that the pricing for services, such as printing and shipping, was excessive and not transparent.

Store Condition

Several reviews mentioned the store being disorganized or messy, which negatively impacted the customer experience.
  • IV
    I V
    3 days ago
    1.0
    This UPS location on 1202 Lexington Ave 10028 appears to be experiencing significant operational and customer service challenges. There are consistent delays in opening times, often exceeding 30 minutes past the posted schedule. Furthermore, the staff frequently exhibit unhelpful and unfriendly behavior. A recurring issue is the refusal to provide transaction receipts, which are crucial for customers to verify their business with the store. When questioned about this discrepancy compared to other UPS stores, the response indicates that this particular location does not issue receipts, directing customers to use the self-service kiosk instead.
  • AS
    Alejandro SB
    Nov 14, 2025
    1.0
    $5 service fee to print a label? Rip off
  • EA
    Evgeny Aleksandrov
    Nov 3, 2025
    2.0
    $2 taping fee with a sprinkle of bad attitude. UPS customer service goes out of the window with low local competition. The store is busy, warrants another branch nearby.
  • JL
    J Lee
    Nov 1, 2025
    5.0
    The staff will do above and beyond for the client. Definitely go if you need to ship something
  • CY
    Cara Yannotti
    Oct 22, 2025
    5.0
    UPS STORE AT 888 8TH AVENUE. NY , NY. IS THE BEST PLACE FOR SERVICES !!! THE TEAM IS GREAT! VERY FRIENDLY ! VERY COURTESY ! I ALWAYS HAVE A PLEASANT EXPERIENCE THERE !!! REMEMBER TO BE KIND AND PATIENT BACK ! THE UPS TEAM DESERVES IT!!! UPS, THANK YOU ALWAYS FOR YOUR SERVICE !! STAY STRONG HAVE A BLESSED DAY !!
Read more reviews on Google

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4769 in New York offer?

The UPS Store #4769 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.