The UPS Store

3.9
372 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5958 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Park Ave & Lexington Ave, Just Off Park.

Details

  • DeliveryNot available

Location

The UPS Store
105 E 34th St, New York, NY
10016, United States

Hours

Reviews

3.9
372 reviews
5 stars
265
4 stars
3
3 stars
4
2 stars
6
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly highlighting Marlon and Hector for their exceptional service.

Efficiency

Many reviews noted the quick and efficient service provided, even during busy times, making the experience smooth for customers.

Professionalism

The staff demonstrated a high level of professionalism, with multiple customers mentioning their courteous and knowledgeable assistance.

Reliability

Frequent customers expressed trust in the store's ability to handle their shipping and printing needs reliably over the years.
  • VP
    Valencia Pinckney
    Dec 31, 2025
    5.0
    I've had my box at this location since February 2018. The employees are excellent! Natalie, Darcel, Hector and Marlon are all super friendly, polite and very professional!!! Just simply the best. They truly work hard!
  • KM
    Kristin Myers
    Dec 27, 2025
    5.0
    Preferred UPS store in the city. Everyone is so friendly and helpful. Always easy to use their services. Recently, Marlon helped me ship and pack a large package, which was much appreciated!
  • EC
    Eddy Cruz
    Dec 27, 2025
    5.0
    Marlon at The UPS Store on East 34th Street in NYC went above and beyond to help me. He was friendly, professional, and made sure everything was handled perfectly. Customer service like this is hard to find thank you, Marlon, for such a great experience!
  • GH
    Gail Gillespie Henderson
    Dec 11, 2025
    5.0
    I’ve been coming to this UPS Store for over 5 years and I can honestly say the employees here are some of the most helpful, friendly, and reliable people I interact with every week. I make countless returns and shipments, and Marlon, Hector and Darcel always assist me quickly, patiently, and with a smile. It's a true professional feat that they don't get frustrated or judgmental with me and the volume of shipments they continuously support me with. Whether I’m dropping off packages, receiving deliveries, or even getting passport photos taken, they go above and beyond every single time. The team at this location is consistently polite, knowledgeable, and genuinely happy to help, which makes every errand here incredibly easy. They are the backbone of our neighborhood, assisting a high volume of people each and every day, all year long. It’s rare to find a place where the service is this dependable for this long, and I truly appreciate how much they’ve supported me week after week, year after year. Thank you to the entire team, you all make my life so much easier!
  • DH
    Dawn Hilton
    Dec 10, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Experience I walked into the UPS Store on 105 East 34th Street after having one of the worst days — everything had gone wrong. I needed to print an email, fill out an important form, email it back, copy it, and send it out. I was overwhelmed, and Hector immediately said, “Don’t worry, I’ll help you.” When I told him I didn’t want to be “that woman who can’t do anything,” he reassured me with such kindness. Hector helped me step by step, even when I made mistakes, and never once made me feel “like that woman “. The other two gentlemen, Darcell and Marlon, were just as warm and friendly. I’ve been in this store before and always noticed how genuinely nice these guys are. After leaving, I found out I had done the form wrong and had to come back (this time with donuts to thank them!). Once again, Hector jumped in and helped me with such patience and kindness. You guys were like human tranquilizers. I felt so much better when I left. Thank you again. Enjoy the holidays !

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store located at 105 E 34th St in New York?

The UPS Store is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.