Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6166 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Madison & 5th Avenues, Opposite Harlem Children Zone/Promise Academy.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
2.6
341 reviews
5 stars
120
4 stars
18
3 stars
6
2 stars
9
1 star
188
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported experiencing rude and unprofessional behavior from staff, particularly from an employee named Jennifer, leading to a negative perception of the store.
Staff Friendliness
While some reviews praised individual employees for their helpfulness and friendliness, a significant number of customers noted a general lack of courtesy and respect from the staff.
Service Efficiency
Several customers appreciated the fast service and efficiency of the store, highlighting quick processing times for shipping and returns.
Pricing Issues
Customers frequently complained about high charges for basic services, such as taping boxes and printing labels, which they felt were excessive compared to other locations.
- ZMZoey MDec 29, 20251.0Store 125th Madison - Employee Kay was extremely unhelpful, rude and condescending. He did not want to work or help his co-worker. Devon on the other hand was polite and tried his best to assist me. The store was a complete mess.
- THTia HarrisDec 25, 20255.0immediately yes this store is probably one of the best examples of how a ups store should be run in New York City.let me tell you theres another one in brooklyn near the barclay’s off the 4 and 5 train and it doesn’t hold a candle to this store. let me tell you Kay and devin were the epitome of teamwork makes the dreamwork. here in harlem on 125th.these guys executed any problems and issues i had.and did it with a smile. Initially it was Devon and i and were havin issues with the server kay immediately steps in assisting Devon in what i thought would keep me there all day. Devon passed me over to kay while he could assist the next customer.kay immediately swooops in correctly with the effortlessness that should come with problem solving expertise as he demonstrated.we had laughs and even chimed in with the new customer. everything was finished with my fax and scan. kay told me to check my email to make sure and I was swiftly on my way. I enjoyed my time there and they make a great team.everything was so seamless.
- ZIZane U (InZane)Dec 15, 20251.0Asked $3 to taped my 12” long box …
- JSJacob SorkinDec 2, 20251.0Horribly rude man working there this morning - legitimately called me blind because I couldn't immediately find a phone number on the back of my missed package receipt.
- ZVZulei VargasNov 29, 20255.0We came to this location to ship out wedding day flowers. Franco was patient as we were in a rush. Very professional and highly assistive to us as new clients to this location. Thank you!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the operating hours of The UPS Store #6166?
The UPS Store #6166 is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Is The UPS Store #6166 open on Sundays?
Yes, the store is open on Sundays from 12:00 PM to 5:00 PM, although hours may vary on holidays.
What services does The UPS Store #6166 offer?
The store provides expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
What payment options are accepted at The UPS Store #6166?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #6166 located?
It is located at 30 E 125th St, New York, NY 10035, between Madison and 5th Avenues, opposite Harlem Children Zone/Promise Academy.
Does The UPS Store #6166 offer notary and document shredding services?
Yes, they offer both notary services and document shredding at their location.
Can I get professional printing and mailing supplies at The UPS Store #6166?
Yes, the store offers professional printing services, mailing supplies, office products, and moving boxes along with shipping and packing services.
Is The UPS Store #6166 wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
What nearby places could customers visit before or after coming to The UPS Store #6166?
Customers can visit nearby places such as Serengeti Kitchen for beverages, The Brownstone Woman boutique for women's clothing, and local community organizations like Women In The Black New York Inc.
Are there other services or stores near The UPS Store #6166 that might be useful?
Yes, nearby you will find mobile phone stores like Total Wireless and Cricket Wireless, professional shredding services like Shred Nations, and financial services such as R&G Brenner Income Tax.