Brand Certified
The UPS Store
2.6(348 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
30 E 125th St, New York, NY
10035, United States
Certified by The UPS Store • Feb 22, 2026
(212) 722-8204
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/ny/new-york/30-e-125th-st
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6166 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Madison & 5th Avenues, Opposite Harlem Children Zone/Promise Academy.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
2.6
348 reviews
5 stars
122
4 stars
18
3 stars
6
2 stars
9
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, particularly from an employee named Jennifer, leading to a negative customer experience.
Staff Performance
While some employees like Luis and Devon received praise for their helpfulness, others were criticized for being dismissive and unhelpful, indicating inconsistency in service quality.
Store Environment
Customers reported a chaotic and disorganized store atmosphere, with complaints about cleanliness and the overall management of the location.
Pricing Issues
Several customers expressed dissatisfaction with the high charges for basic services, such as taping boxes and printing labels, which they found excessive compared to other UPS locations.
- JSJoAnn Sampson4 days ago1.0I wanted to do business with this store, I have local UPS Stores closer to me! Whomever answered the phone today, should work behind the scene, He should not be representing this store! I ask a question he said I’m black so yeah! The worst, I literally was embarrassed for his lack of respect he had for himself! No thank you, thank goodness we have options! 😩🤢🥴
- NBNickyy BbyFeb 18, 20261.0Very nonchalant, sent paperwork that came out blurry . And they tried to double charge me for something that could’ve have easily been re printed . Guy in the back on a personal call finally did it once I asked for manager information. Horrible service , Spanish guy a the register was the one who places order and tried to double charge me I will follow up with manager as well .
- NBNancy BaezFeb 4, 20261.0I’ve had the worst experience in this ups store I would’ve definitely given a zero for star. Middle age lady don’t know her name but really nasty., I won’t be going there anymore.
- RARATED AOFeb 2, 20261.0Came and once for a quick drop off I was on my e-bike it's very small The dude at the register was adamant that I leave it outside even though it's small and all I needed to do is take my item and scan a QR code he made an issue for a whole minute until I had to fold it up and take it in . Horrible attitude look like you hated his job and hated the customers even more Y'all got to get better people The vibes are horrendous.
- FTFadilatou ToureJan 31, 20261.0I was just at this location to return a package. I mistakenly put it inside a box and was told to l remove it. I asked the male worker if they would be able to take the box and he asked his coworker who responded nastily “amazon doesn’t want the box and we don’t want the box” and that I need to find a place to put it. There was no need for her to have that kind of attitude for a simple question….
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the operating hours of The UPS Store #6166?
The UPS Store #6166 is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Is The UPS Store #6166 open on Sundays?
Yes, the store is open on Sundays from 12:00 PM to 5:00 PM, although hours may vary on holidays.
What services does The UPS Store #6166 offer?
The store provides expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
What payment options are accepted at The UPS Store #6166?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #6166 located?
It is located at 30 E 125th St, New York, NY 10035, between Madison and 5th Avenues, opposite Harlem Children Zone/Promise Academy.
Does The UPS Store #6166 offer notary and document shredding services?
Yes, they offer both notary services and document shredding at their location.
Can I get professional printing and mailing supplies at The UPS Store #6166?
Yes, the store offers professional printing services, mailing supplies, office products, and moving boxes along with shipping and packing services.
Is The UPS Store #6166 wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
What nearby places could customers visit before or after coming to The UPS Store #6166?
Customers can visit nearby places such as Serengeti Kitchen for beverages, The Brownstone Woman boutique for women's clothing, and local community organizations like Women In The Black New York Inc.
Are there other services or stores near The UPS Store #6166 that might be useful?
Yes, nearby you will find mobile phone stores like Total Wireless and Cricket Wireless, professional shredding services like Shred Nations, and financial services such as R&G Brenner Income Tax.
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