Brand Certified
The UPS Store
3.8(238 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
2585 Broadway, New York, NY
10025, United States
Certified by The UPS Store • Feb 22, 2026
(212) 222-1202
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/ny/new-york/2585-broadway
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4386 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - West Side Of Broadway Between 97th & 98th.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
3.8
238 reviews
5 stars
159
4 stars
5
3 stars
4
2 stars
5
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Joshua, Jonathan, and Deondre.
Service Issues
Several reviews highlighted problems with service, including delays in opening, mishandling of packages, and inconsistent customer service experiences.
Pricing Concerns
Customers expressed dissatisfaction with additional fees for services like taping and printing, feeling these charges were excessive.
Overall Experience
While many customers had positive experiences, there were notable complaints about rudeness and unhelpfulness from some staff members.
- JNjeannette noguetFeb 17, 20265.0This particular Store is the Best Friendly, Quick and knowledgeable and very helpful !
- MVMadison VerliaaDec 19, 20255.0I go to this store often and Joshua and Will are always friendly, professional, and very helpful. They made the process quick and easy and clearly cared about doing things right. Great customer service all around. Highly recommend!
- YMYanirda MejiaDec 18, 20255.0Pleasant and fast service.
- MAmohsen arabgolDec 14, 20251.0The reason that I am writing for this store is that I used this specific store, but actually it is about UPS not this specific location. Do NOT trust UPS for mailing your packages if it is time sensitive. Never trust their promised delivery date. They charge you a lot of money, they don't deliver your package on time, and they don't even try do to it. They simply say "yeah! we cannot do it." I am really amazed how such a horrible service is still in business.
- Aעמי עמיDec 7, 20251.0מקום נוראי. שירות לא אדיב, אינפורמציה לקויה. על כל פיפס צריך לשלם. אלמלא היינו צריכים להשתמש בשירות שלהם, היינו הולכים למקום ולחברה אחרת.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store at 2585 Broadway provide?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular operating hours of The UPS Store on weekdays?
Monday through Friday, The UPS Store is open from 8:00 AM to 8:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 5:00 PM, but hours may vary on holidays.
Are there any holiday closures for The UPS Store?
The store is closed on Thanksgiving (Nov 27), Christmas (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19).
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store located?
It is located at 2585 Broadway, New York, NY 10025, on the west side of Broadway between 97th and 98th streets.
How can I contact The UPS Store by phone or email?
You can call them at +1 212-222-1202 or email store4386@theupsstore.com.
Are there any nearby places of interest to The UPS Store at 2585 Broadway?
Yes, nearby places of interest include NYSORA - Continuing Medical Education, Northeastern Importing, Upper West Cuts salon, and Riverside Choral Society.
Can visiting nearby businesses like NYSORA or Northeastern Importing complement my visit to The UPS Store?
Yes, if you're attending NYSORA or visiting Northeastern Importing for business, you can conveniently access The UPS Store for shipping, printing, or mailbox services nearby.
What local amenities like food or services are near The UPS Store to enjoy before or after my visit?
Nearby amenities include Wrap Star bakery, Texas Rotisserie & Grill restaurant, Mrs Fields Cookies for desserts, and Westside Market NYC for groceries and health foods.
Brand Certified Facts from The UPS Store
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Certified February 22, 2026Yext Knowledge Graph
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