The UPS Store

3.3
172 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4419 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of 7th Ave And 18th St.

Details

  • DeliveryNot available

Location

The UPS Store
131 7th Ave, New York, NY
10011, United States

Hours

Reviews

3.3
172 reviews
5 stars
86
4 stars
11
3 stars
6
2 stars
5
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individuals like Miguel and Jesus for their exceptional service.

Long Wait Times

Numerous reviews mentioned long lines and slow service, often due to understaffing, leading to frustration among customers.

Operational Issues

Customers frequently reported that the store does not open on time, causing inconvenience for those waiting outside.

Pricing Concerns

Several reviews criticized the pricing structure, describing it as overpriced and feeling like a 'scam' for certain services like printing.

Mixed Experiences

While many customers had positive interactions, there were also significant complaints about rude staff and unhelpful service.
  • AP
    Alex Patterson
    Jan 5, 2026
    1.0
    Absolutely WORST UPS store in the united states. Every time I come here i wait in line 10-15 minutes at minimum. At this exact moment there are 12 people in line with only one person working the desk, line wrapped around the store. Why is there no self service drop off like at FedEx? Waiting 25 minutes for someone to scan an Amazon return is insane.
  • IF
    Irene Flynn
    Dec 19, 2025
    4.0
    Helpful staff. Large space. Handled my package efficiently. Ideal location. Happy to return. Peace.
  • HH
    Haim Haviv
    Nov 25, 2025
    3.0
    Long lines. Not staffed properly.
  • TC
    Tim Cascino
    Nov 18, 2025
    5.0
    Very friendly location, listen to your needs also they are very patient with you.
  • VH
    Vanessa Hernandez
    Nov 14, 2025
    5.0
    I’ve been to this UPS Store many times to print, copy, and notarize documents, and every visit has been great. The notary and staff are always incredibly nice, responsible, and patient. They answer all my questions and go out of their way to help me every time. The workers are so sweet and truly make the process easy. I highly recommend going here!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4419 offer in New York?

The UPS Store #4419 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.