Brand Certified
The UPS Store
2.8(195 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
55 W 116th St, New York, NY
10026, United States
Certified by The UPS Store • Feb 22, 2026
(212) 876-8800
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/ny/new-york/55-w-116th-st
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4163 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between 5th Avenue & Lenox.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
2.8
195 reviews
5 stars
74
4 stars
11
3 stars
9
2 stars
10
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising staff like Mike and Samid for their helpfulness, while others report rude and unprofessional behavior from certain employees, particularly the manager.
Efficiency
Many customers appreciate the quick and efficient service, especially for drop-offs and returns, though there are complaints about inconsistent service and long wait times.
Pricing Issues
Several reviews mention dissatisfaction with pricing, particularly for printing labels and packaging, with claims of being overcharged compared to other locations.
Notary Services
Notary services are frequently criticized, with reports of unhelpful staff and poor experiences, leading some customers to seek alternatives.
- MGMiyah G5 days ago5.0excellent service came in with bags for my move and was concerned on fitting items and HOSSAIN helped with packaging recommendations and helped me box my items and secure alongside MIKE who was very heppful and kind THANK YOU BOTH !
- F7Favicon 7772Feb 14, 20261.0It's frustrating that I can't choose zero stars.
- KOKevin O’NeillFeb 12, 20265.0Extremely professional, accommodating, polite, friendly, outstanding service!
- SDsafeatou dialloFeb 3, 20261.0I’m honestly really disappointed with the way one of the employees spoke to me during checkout today. I came in to return a few packages, and I wasn’t familiar with the return policy. The company I was returning to only provided one label, even though I had two packages. Instead of explaining what I needed to do, the clerk spoke to me in a rude and demeaning way and said, “How am I supposed to use one label for two bags?” It felt embarrassing, especially because it was in front of other customers. To make it worse, he then started talking about me to his coworker in another language while I was standing right there. That interaction completely ruined my mood, and I didn’t feel respected as a customer.
- WRWarrnia RumphJan 29, 20261.0One of my flat screen was crack. Hard to reach them.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4163 in New York offer?
The UPS Store #4163 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What are the hours of operation for The UPS Store #4163?
The store is open Monday to Friday from 8:30 AM to 7:30 PM, Saturdays from 10:00 AM to 5:00 PM, and Sundays from 11:00 AM to 4:00 PM. Hours may vary on holidays.
Is The UPS Store #4163 open on public holidays?
The store is closed on certain holidays including November 27, December 25, December 31, January 1, and January 19. On other holidays, it operates regular hours.
What payment methods are accepted at The UPS Store #4163?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I use The UPS Store #4163 for shipping and mailing services?
Yes, the store provides shipping services, including packaging, mailing supplies, moving boxes, and stamps & postage.
Does The UPS Store #4163 provide mailbox rental and notary services?
Yes, mailbox rentals and notary services are available at this location.
How can the nearby Dunkin' help customers visiting The UPS Store #4163?
Customers can grab coffee or snacks at Dunkin', conveniently located nearby, before or after visiting The UPS Store for their postal and printing needs.
What nearby landmarks can visitors to The UPS Store #4163 explore?
Visitors can explore Spanish Harlem, a notable landmark and monument located close to The UPS Store #4163, for some local history and culture.
Are there nearby food options around The UPS Store #4163?
Yes, Popeyes® Louisiana Kitchen and Baskin-Robbins are nearby options offering fast food, chicken meals, ice cream, bakery items, and smoothies for customers’ convenience.
Is there a nearby shredding service alternative to The UPS Store #4163?
Yes, Shred Nations is a nearby professional shredding service that customers can visit for document destruction needs.
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