Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4163 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between 5th Avenue & Lenox.
Details
- DeliveryNot available
Location
Hours
Reviews
2.7
181 reviews
5 stars
65
4 stars
10
3 stars
8
2 stars
10
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others, particularly a specific manager, received numerous complaints for rudeness and lack of assistance.
Pricing Issues
Many customers expressed dissatisfaction with the pricing policies, particularly regarding charges for printing labels and packaging, which they felt were excessive and misleading.
Convenience
The location is noted for its convenience, with many customers appreciating the quick drop-off process and accessibility.
Staff Attitude
Several reviews highlighted a negative attitude among staff members, particularly towards customers, leading to a poor overall experience.
Mixed Experiences
While some customers reported positive experiences with specific employees, the overall sentiment reflects a struggle with consistent service quality.
- RCR CNov 13, 20255.0Thank you to Samid and Michael for all your help. I truly appreciate you both went above and beyond to care for my dad and I. When another store sent me here, I was disappointed at first and you both helped to change my dissatisfaction to satisfaction. Again, thank you. Extra-ordinary customer service. Happy Holidays.
- AMAmber MathisNov 9, 20251.0Closing way earlier than scheduled hours I came here on a Sunday supposedly close at 4:00pm I Came way before 4:00 closed very unprofessional.
- MHMaria HarlemOct 31, 20251.0I decided to go back to this store to return a package after I left because they tried to charge me money to print out a prepaid label and also wasn't willing to help me. I go back with my own printed label and my product, which was not even that big. They charged me $10 for a box. That is all...A MEDIUM SIZED BOX!!! Cardboard, $10. It may not seem much but considering the cost to them for boxes and the rate they charge to do nothing but put it in a box and and slap the label I printed out and I gave them on the box. The customer service doesn't improve they continue to rob customers with their prices and I will not be going back a third time.
- BTBintou ToureOct 29, 20255.0Very helpful. The young gentleman name Samid . He told me about the aaa member printing promotion,also gave me the discount.very knowledgeable.Great service
- TBTY BILESOct 29, 20255.0This branch is very knowledgeable and Mr. Sanid was very helpful and guided me through a difficult process. He deserves a raise. I will come back again.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4163 in New York offer?
The UPS Store #4163 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What are the hours of operation for The UPS Store #4163?
The store is open Monday to Friday from 8:30 AM to 7:30 PM, Saturdays from 10:00 AM to 5:00 PM, and Sundays from 11:00 AM to 4:00 PM. Hours may vary on holidays.
Is The UPS Store #4163 open on public holidays?
The store is closed on certain holidays including November 27, December 25, December 31, January 1, and January 19. On other holidays, it operates regular hours.
What payment methods are accepted at The UPS Store #4163?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I use The UPS Store #4163 for shipping and mailing services?
Yes, the store provides shipping services, including packaging, mailing supplies, moving boxes, and stamps & postage.
Does The UPS Store #4163 provide mailbox rental and notary services?
Yes, mailbox rentals and notary services are available at this location.
How can the nearby Dunkin' help customers visiting The UPS Store #4163?
Customers can grab coffee or snacks at Dunkin', conveniently located nearby, before or after visiting The UPS Store for their postal and printing needs.
What nearby landmarks can visitors to The UPS Store #4163 explore?
Visitors can explore Spanish Harlem, a notable landmark and monument located close to The UPS Store #4163, for some local history and culture.
Are there nearby food options around The UPS Store #4163?
Yes, Popeyes® Louisiana Kitchen and Baskin-Robbins are nearby options offering fast food, chicken meals, ice cream, bakery items, and smoothies for customers’ convenience.
Is there a nearby shredding service alternative to The UPS Store #4163?
Yes, Shred Nations is a nearby professional shredding service that customers can visit for document destruction needs.