Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4163 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between 5th Avenue & Lenox.
Details
- DeliveryNot available
Location
Hours
Reviews
2.8
188 reviews
5 stars
71
4 stars
10
3 stars
9
2 stars
10
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some staff being praised for their helpfulness while others are described as rude and unprofessional.
Pricing Issues
Many customers expressed dissatisfaction with the pricing practices, particularly regarding charges for printing labels and packaging supplies, which they felt were excessive.
Operational Hours
Several reviews mentioned that the store does not adhere to its posted hours, leading to frustration among customers who arrived expecting service.
Staff Attitude
Multiple reviews highlighted negative experiences with specific staff members, particularly regarding their demeanor and willingness to assist customers.
- RFRae FisherJan 1, 20265.0Every time I visit this establishment I'm greeted properly and they always help with whatever I need, whether it's shipping, returning Amazon packages, or a notary. Michael always goes above and beyond. Reading some of these reviews has me wondering what type of demeanor the customers have become my experiences are always pleasant and whenever I'm there they're always helping others to the best of their abilities
- CMC MDec 19, 20255.0Great vibe, fast efficient staff, helpful guy
- EEeliasDec 14, 20255.0mike and co. make this location the best ups store uptown, making dropoffs and pickups a breeze !
- YCYun ChenDec 13, 20255.0Extremely solid dudes
- GSGillian StewartNov 24, 20255.0I’ve always had a positive experience here - really surprised by some of these negative reviews which has prompted me to leave a review too. The guys are professional, patient, fast, and helpful. They help with the amazon machine without needing to ask, have helped to tape up my packages, good about passport photos. I’ve seen them interact with many customers the same way, so wanted to share!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4163 in New York offer?
The UPS Store #4163 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What are the hours of operation for The UPS Store #4163?
The store is open Monday to Friday from 8:30 AM to 7:30 PM, Saturdays from 10:00 AM to 5:00 PM, and Sundays from 11:00 AM to 4:00 PM. Hours may vary on holidays.
Is The UPS Store #4163 open on public holidays?
The store is closed on certain holidays including November 27, December 25, December 31, January 1, and January 19. On other holidays, it operates regular hours.
What payment methods are accepted at The UPS Store #4163?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I use The UPS Store #4163 for shipping and mailing services?
Yes, the store provides shipping services, including packaging, mailing supplies, moving boxes, and stamps & postage.
Does The UPS Store #4163 provide mailbox rental and notary services?
Yes, mailbox rentals and notary services are available at this location.
How can the nearby Dunkin' help customers visiting The UPS Store #4163?
Customers can grab coffee or snacks at Dunkin', conveniently located nearby, before or after visiting The UPS Store for their postal and printing needs.
What nearby landmarks can visitors to The UPS Store #4163 explore?
Visitors can explore Spanish Harlem, a notable landmark and monument located close to The UPS Store #4163, for some local history and culture.
Are there nearby food options around The UPS Store #4163?
Yes, Popeyes® Louisiana Kitchen and Baskin-Robbins are nearby options offering fast food, chicken meals, ice cream, bakery items, and smoothies for customers’ convenience.
Is there a nearby shredding service alternative to The UPS Store #4163?
Yes, Shred Nations is a nearby professional shredding service that customers can visit for document destruction needs.