The UPS Store

2.9
285 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6387 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On 3rd Ave Between 9th And 10th St.

Details

  • DeliveryNot available

Location

The UPS Store
32 3rd Ave, New York, NY
10003, United States

Hours

Reviews

2.9
285 reviews
5 stars
127
4 stars
6
3 stars
5
2 stars
6
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting employees like Brittney, Mo, and Pedro for their exceptional service.

Professionalism

Several reviews noted the professionalism of the staff, with specific mentions of how they handled multiple customers and complex requests with ease.

Store Environment

The store was frequently described as clean, organized, and welcoming, contributing to a positive customer experience.

Inconsistent Experiences

While many reviews were positive, there were also reports of rude behavior from some staff members, leading to a mixed overall perception of service quality.

Convenience

Customers appreciated the convenience of services offered, including notary services and quick shipping options, although there were complaints about inconsistent store hours.
  • SS
    Shirin Samiljan
    5 days ago
    5.0
    Brittney at 32 3rd Ave, New York location was so friendly and helpful. We picked up flat boxes to pack up some of my mother-in-law's things, and Brittney helped us decide what size. When we returned with them fully packed, she recognized us and was quick with the jokes during check out. We were very pleased with out experience.
  • MB
    Michael Badalucco
    Dec 1, 2025
    5.0
    If you need any documents notarized I highly recommend The UPS Store at 32 3rd Ave (near E 9th St.) Pedro Figueroa is the Notary. He makes the process a breeze.
  • CB
    Colin Bedell
    Nov 29, 2025
    5.0
    Just left this location and had a perfect experience with Brittney who was so friendly, very efficient, and answered all my questions promptly with the right information to help me help a friend in an emergency. Brittney also has just a lovely personality/disposition and turned my day around in a positive direction so I'm very glad I met her today. Thank you, Brittney!!!
  • BF
    Bella Grace Finck
    Nov 26, 2025
    5.0
    Brittney was absolutely fantastic - helped immediately and made everything so easy when I had to make a return. She was also very welcoming, felt immediately like a friend!
  • RG
    Robert Giusti
    Nov 21, 2025
    5.0
    Pedro at store 6387 was a shining example of professional efficiency and friendliness. He took care of a woman in front of me (who had a dozen Amazon items to return) politely and swiftly. His manner was calm and reassuring and made the whole process of notary public signing much easier. Thanks, Pedro!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6387 in New York offer?

The UPS Store #6387 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more, supporting both personal and small business needs.