Customer Service
The staff, especially Mo and Brittney, received high praise for their friendliness, helpfulness, and professionalism, making the shipping process smooth and enjoyable.
Efficiency
Customers noted the quick service and efficiency of the staff, with many expressing satisfaction with the speed of their transactions.
Mixed Experiences
While many reviews highlighted positive interactions, there were also complaints about rude staff and poor handling of certain situations, indicating inconsistency in service quality.
Notary Services
The addition of notary services was well-received, with customers appreciating the convenience and professionalism of the notary staff.
Pricing Concerns
Some customers expressed dissatisfaction with additional charges for basic services, feeling that the pricing was opportunistic.