The UPS Store

3.5
222 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6670 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located On W 57th St Between 8th And 9th Ave.

Details

  • DeliveryNot available

Location

The UPS Store
348 W 57th St, New York, NY
10019, United States

Hours

Reviews

3.5
222 reviews
5 stars
132
4 stars
5
3 stars
4
2 stars
6
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised staff like Cesar for being helpful and efficient, others reported rude and unhelpful behavior from certain employees.

Efficiency

Many customers appreciated the quick and efficient service, especially during busy times, but there were complaints about slow service and long wait times.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, particularly for packaging materials and services like taping boxes.

Store Management

There are concerns about inconsistent management and staffing, with reports of employees being unprofessional or unhelpful, particularly during peak hours.
  • GP
    Geeta Pasi
    6 days ago
    5.0
    Service at this UPS store is outstanding. Work continues amid renovation. I stopped in to ask for guidance on shipping costs and received an excellent overview with an estimate. When I returned up with my packages, the intake was efficient and polite. There were no surprise charges or fees. It is out of the way for me to use this UPS but well worth it given the service. I highly recommend it.
  • MO
    Meagan Owens
    Jan 4, 2026
    1.0
    This location is near my work. Today, was the second time I went there during regular hours and they said they were closed. Had to carry my package to a different location and ended up being late to the philharmonic as a result.
  • MH
    Md Hossan
    Dec 31, 2025
    1.0
    Poor customer Service..
  • JD
    Jay Dee
    Dec 29, 2025
    1.0
    Rude lazy employees with an attitude problem
  • NV
    Noah Vece
    Nov 18, 2025
    5.0
    Went in around 2:30 and inside was not backed up in the least! I got some pages printed and processed a return. The team behind the counter was both extremely fast and extremely helpful as well!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6670 in New York offer?

The UPS Store #6670 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.