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The UPS Store

3.5
(227 reviews)

Business Details

348 W 57th St, New York, NY
10019, United States
(212) 960-8728
https://locations.theupsstore.com/ny/new-york/348-w-57th-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6670 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located On W 57th St Between 8th And 9th Ave.

Details

  • DeliveryNot available

Location

The UPS Store
348 W 57th St, New York, NY
10019, United States

Hours

Reviews

3.5
227 reviews
5 stars
135
4 stars
5
3 stars
4
2 stars
6
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with many praising the helpfulness and friendliness of staff like Cesar, while others report rude and unhelpful behavior from certain employees.

Efficiency

Some customers experienced quick and efficient service, while others faced long wait times and slow processing.

Store Hours

There are complaints about inconsistent store hours, with reports of employees arriving late and the store closing before posted hours.

Pricing Issues

Several reviews mention high prices for services like packaging and printing, leading to dissatisfaction among customers.
  • AM
    Anna Mirianashvili
    Feb 18, 2026
    5.0
    Michelle was amazing, great customer service!
  • SN
    Sam Nasser
    Feb 15, 2026
    1.0
    Rip off. I forgot to print the code and won’t print it for free like FedEx. Instead, they make you use the self-service machine and charge you $4 to print your label. What a rip-off! The irony is that I was just at FedEx returning a package where they printed the label for free, and then I had to come back here and use their self-service machine to print the UPS return label for 20 cents because it’s morally wrong to pay $4 to print a page while you are doing self service!
  • JL
    Jay Lee
    Feb 11, 2026
    5.0
    Went in today for a notary service and to ship a document. Ceasar went above and beyond to make sure the notary was good and the package secured. Please promote him!
  • RP
    Red Orange Pink
    Jan 16, 2026
    1.0
    I needed to notarize a non-English letter, and I had only a passport photo on my phone, not the original. The notary declined, stating he wouldn't handle non-English documents for the standard $2.50 UPS store fee, but said he could do it himself for $25 regardless of language or identification. This struck me as inconsistent, so I left feeling dissatisfied with the service.
  • GP
    Geeta Pasi
    Jan 6, 2026
    5.0
    Service at this UPS store is outstanding. Work continues amid renovation. I stopped in to ask for guidance on shipping costs and received an excellent overview with an estimate. When I returned up with my packages, the intake was efficient and polite. There were no surprise charges or fees. It is out of the way for me to use this UPS but well worth it given the service. I highly recommend it.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6670 in New York offer?

The UPS Store #6670 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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