The UPS Store

3.3
184 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5777 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between 1st & 2nd Avenue On 95th Street.

Details

  • DeliveryNot available

Location

The UPS Store
300 East 95th St, New York, NY
10128, United States

Hours

Reviews

3.3
184 reviews
5 stars
95
4 stars
8
3 stars
4
2 stars
9
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, particularly highlighting employees Shanto and Miraj for their exceptional service.

Pricing Issues

Several reviews mentioned concerns about high charges for services, including printing and Amazon returns, with some customers feeling they were unfairly charged.

Package Handling

There were multiple complaints about lost packages and poor handling, with customers expressing frustration over missing items and lack of communication regarding deliveries.

Store Operations

Customers noted inconsistent store opening times and delays, with some reporting that the store often opened late.

Mixed Experiences

While many had positive experiences, a significant number of reviews reflected dissatisfaction with service quality, leading to a polarized perception of the store.
  • DD
    Debbie Davis
    3 days ago
    5.0
    The staff at this store is always helpful, courteous and friendly. I was so happy when I found out I could return Amazon items to this location without any problems and quick service. I have also used them for notary services. Very convenient and well run operation.
  • ND
    Nancie Davis
    4 days ago
    5.0
    I love my UPS on 95th street between 1st and 2nd Ave. they are so nice and always so so helpful! Thank you!!!
  • EB
    Elenia B
    Nov 15, 2025
    5.0
    People who work here are so pleasant, nice, and helpful. Exact opposite experience than the post office, which I dread going to. Customer service is very important and they do a great job of that here.
  • GG
    Gustavo Guzman
    Nov 9, 2025
    1.0
    Be careful when you go to this UPS location; they're always trying to charge you extra for packaging you don't need. everytime, they've tried to charge me extra, but if I reuse the service at this location and go to another, the other location always ship my return package for free.
  • MM
    Momo
    Oct 31, 2025
    5.0
    I had a great experience at this UPS Store! The staff were very kind, professional, and helpful. I’ve had laminating done there several times. Their service was excellent and everything was handled smoothly. I’m very satisfied with their work and will definitely keep coming back to this location.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store at 300 East 95th St?

The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.