The UPS Store

4.1
596 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4766 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between John And Fulton.

Details

  • DeliveryNot available
  • Onsite servicesAvailable

Location

The UPS Store
82 Nassau St, New York, NY
10038, United States

Hours

Reviews

4.1
596 reviews
5 stars
425
4 stars
28
3 stars
9
2 stars
24
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes and lack of assistance.

Apostille Services

The apostille service received mixed reviews; while some praised the efficiency and professionalism, others criticized delays and high costs.

Positive Experiences

A number of customers highlighted exceptional service from specific employees, noting their helpfulness and professionalism.

Long Wait Times

Several reviews mentioned long wait times and poor organization at the location, leading to frustration among customers.

Cleanliness and Environment

Some customers noted issues with cleanliness and the condition of equipment at the store.
  • MR
    Monica Riccardo
    3 days ago
    5.0
    The girl who helped was very friendly, knowledgeable, and helpful!
  • JD
    Jelica Dragoljevic
    Nov 10, 2025
    1.0
    Do not waste your time using their apostille services. They will delay because the apostille person is delayed, combative and non-communicative. And, worse yet, they are more expensive than other apostille agencies that are more responsive, professional and competent. I cannot emphasize this enough. You have been warned. They misspelled my name and the only information on the apostille is literally just a name. After multiple emails and calls they did not returned any of my calls. Mind this is service that is $400 per document.
  • PM
    Pamela Matias
    Nov 10, 2025
    2.0
    Always just one person assisting people. Even if there’s visibly 3 people working
  • JC
    Jilda Caccavo
    Nov 4, 2025
    5.0
    I dealt with the TUPSS team entirely online to attain an Apostille for my FBI background check while in France. In less than 4 weeks I received my document with the Apostille in France, despite the government being shutdown (which I was concerned would introduce significant delays into the process). I would highly recommend their services, particularly for all online processing.
  • AL
    Anthony LoGiudice
    Oct 23, 2025
    1.0
    Janice had the worst energy as soon as I walked in this morning. I noticed so I made sure I was extra polite with her. I had to shipment that had a bar code - the self serve wasn’t working so I had to ask for assistance. Before I can get sent out of my mouth about what I needed help with she asked abruptly and rude. “Is that what you’re shipping?” Pointing to my bag of items in their original packaging - requested by the company I was Shiping to. I said yes here they are - she said “you’re going to have to purchase a box for those sir “ I told her the request from company was to have it in original package . She refused to help and persistently tried to sell me a box that was more money than some of the items I was returning . Then she told me I was being difficult and that I she couldn’t help me and took a customer behind me . This was on Nassau Street in Manhattan. I ended up going to Beaver Street few miles away and they took my package as is with no problem. Someone like Janice shouldn’t be representing UPS Very uncomfortable and if I had a choice, I would never use the company again just based off of that specific employee. I’ll be sure to tell my family about my experience

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4766 in New York offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.