The UPS Store

4.0
609 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4766 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between John And Fulton.

Details

  • DeliveryNot available
  • Onsite servicesAvailable

Location

The UPS Store
82 Nassau St, New York, NY
10038, United States

Hours

Reviews

4.0
609 reviews
5 stars
432
4 stars
28
3 stars
9
2 stars
25
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some employees praised for their helpfulness and professionalism, while others are criticized for rudeness and unhelpfulness.

Cleanliness

Multiple reviews highlight unsanitary conditions, including overflowing trash bins and dirty equipment.

Apostille Services

Apostille services are often described as expensive and slow, with several customers expressing frustration over delays and poor communication.

Efficiency

While some customers report quick and efficient service, others mention long wait times and disorganization at the location.

Employee Recognition

Certain employees received high praise for their exceptional service, suggesting that there are standout staff members despite overall negative experiences.
  • SB
    Samantha Berg
    6 days ago
    5.0
    Amazing experience working with UPS on Fulton. Kenny provided continuous communications throughout my Apostille process, delivered the Apostille within an expedited timeframe and was lovely throughout. Thank you!
  • CP
    Carrem Paynemiller
    Jan 4, 2026
    5.0
    I was looking to ship a gift to my mom for her birthday. I was in and out in less than 10 mins. This store had all the shipping supplies I needed because I wanted to make sure my package didn’t bend. I was also able to select a shipping option that made sure the gift was delivered on or before her birthday.
  • CN
    Cosover Nemm
    Dec 22, 2025
    1.0
    Absolute Disgrace This place is a complete disaster and an embarrassment to the UPS brand. • Trash bins overflowing and filthy • Self-service copy station covered in thick dust - clearly hasn't been cleaned in weeks • Terrible odor throughout the store • Random rags and rusty equipment boxes (looked like old AC units or office equipment) scattered near the exit • The entire place looked like it had been abandoned or hit by a disaster This is completely unacceptable for ANY business, let alone one that's supposed to be a professional service location. How is this even passing health and safety inspections? Until this location gets a serious deep clean and proper maintenance, I absolutely cannot recommend it to anyone.
  • IS
    ian spalter
    Dec 17, 2025
    1.0
    Apostille service is either a scam, completely overwhelmed, or just not competent. I paid almost $1000 to have multiple documents handled, it has been 2 months with no update on status. If you are able to get someone on the phone, they have no ability to help. Most calls will go point you to a voicemail which will not be responded to, emails will go unanswered as well.
  • GP
    Grace Park
    Dec 15, 2025
    2.0
    One of the worst UPSs especially for a location in a high traffic area The awesome part is they provide tape for free which is unusual They have two self service machines but other people are slow and if there’s anything unusual you’ll need to wait in the regular line to drop off. And even if there is no one at the regular line, the agent will make you go to the self service line The regular line agent both times I’ve visited appeared to have been competing with Flash from zootopia and they hate their job

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4766 in New York offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.