Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1786 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Broadway And Riverside.
Details
- DeliveryNot available
Location
Hours
Reviews
4.1
322 reviews
5 stars
241
4 stars
10
3 stars
5
2 stars
7
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised staff for being friendly and helpful, there are several reports of rude behavior and poor service experiences.
Staff Performance
Several employees, particularly Juan, Ricardo, and Joanne, received high praise for their helpfulness and professionalism, while others faced criticism for their attitude and lack of assistance.
Efficiency
Many customers noted quick and efficient service, especially for tasks like shipping and returns, although some reported frustrating delays and issues with service.
Communication Issues
There were complaints about misleading information regarding store hours and services, leading to customer dissatisfaction.
Overall Experience
While many customers had positive experiences and expressed a desire to return, there were significant complaints about specific incidents that negatively impacted their visits.
- JDJuan Diaz5 days ago1.0This store provides no customer service. I had a package sent there to ensure it would arrive with no delivery issues, and the store lost my package even though it appears as having been delivered there. Three days later and still no package and no effort by any of the personnel in this store to locate it. There is either internal theft taking place or an incompetence that merits an investigation by UPS.
- HCHonglin ChenNov 13, 20251.0Terrible customer service
- BCBrian CoxSep 24, 20251.0Terrible customer service. These people were having an entire conversation like I wasn’t even there before even starting to help me, and I was the only person in the store.
- LMlauren MonchikSep 24, 20255.0Such great service- super friendly, helpful and informative. Also patient!! Thankful to have nice humans to interact with and great GREAT customer support. Thank you!
- PSPammela SantanaSep 17, 20255.0Today I went to this ups to send a package and Randol went above and beyond to make everything quick and easy with my package. Randol was super helpful, professional, and friendly.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1786 offer?
The UPS Store #1786 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store #1786?
The store is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM. Hours may vary on holidays.
Is The UPS Store #1786 open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 5:00 PM.
Where is The UPS Store #1786 located?
It is located at 603 W 115th St, New York, NY 10025, between Broadway and Riverside.
What payment methods are accepted at The UPS Store #1786?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #1786 provide mailbox rental services?
Yes, mailbox rental services are available for all your mail and packages.
Are there any special offers or coupons available at The UPS Store #1786?
Yes, you can save big with their special offers and coupons available on their website.
Which nearby places can help customers access The UPS Store #1786?
Nearby places like Columbia School of Mixology and Morton Williams Supermarkets can help orient customers in the neighborhood and serve as landmarks when visiting The UPS Store #1786.
What entertainment options are near The UPS Store #1786 for customers to enjoy before or after their visit?
Customers can visit Morris A Schapiro Hall and Schapiro Theatre nearby to enjoy theatre performances and bar services.
Are there other printing and shipping service providers near The UPS Store #1786?
Yes, other nearby options include multiple branches of The UPS Store 1786 and Bargain Factory which offers printing services and discount store options.