Location.com logo
Brand Certified

The UPS Store

4.1
(331 reviews)

Business Details

603 W 115th St, New York, NY
10025, United States
(212) 865-9601
https://locations.theupsstore.com/ny/new-york/603-w-115th-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1786 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Broadway And Riverside.

Details

  • DeliveryNot available

Location

The UPS Store
603 W 115th St, New York, NY
10025, United States

Hours

Reviews

4.1
331 reviews
5 stars
247
4 stars
10
3 stars
6
2 stars
7
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, others were reported as rude and unprofessional.

Efficiency

Many customers appreciated the quick and efficient service, particularly for tasks like shipping and returns.

Store Hours

Several reviews mentioned issues with the store closing earlier than advertised, leading to customer frustration.

Staff Performance

Specific employees, such as Ricardo, Juan, and Joanne, were frequently highlighted for their exceptional service, while others faced criticism for poor behavior.
  • DZ
    Denise Zulueta
    3 days ago
    5.0
    Shout out to Marlon who offered great customer service! He took the time to help me forward all of my boxes to San Francisco over the phone. Thanks Marlon!
  • JL
    Jerry Li
    Feb 16, 2026
    5.0
    Very quick Amazon return drop offs. Nice staff and service!
  • ZA
    Zahira Aragon
    Jan 30, 2026
    5.0
    Marlon kindly assisted me during his lunch break.
  • LG
    Lisa Gersten
    Jan 28, 2026
    5.0
    I needed help and Maron was amazing. He calmly found the tracking number and made sure I had everything I needed.
  • NA
    Nabeel Alim Akhtar
    Jan 28, 2026
    1.0
    The worker with brown skin and blue eyes has the customer service skills of a peanut. My colored prints in standard letter size printed with the top lettering cut off and he refused to reprint my document without charging me again, talking about some “oh it’s not our service” nonsense. The printer is in your store, with a UPS label on the damn instruction sticker. It’s your printer, you stock the paper, you maintain the printer. He insinuated that I made a mistake printing, which made no sense because the lettering was inconsistently cut off page-to page, as if the paper was cut or loaded incorrectly, which is so clear to see from the photos. Its really not that hard to say “Oh yeah, that didn’t come out well, we’ll reprint it for you” or just give me a refund.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1786 offer?

The UPS Store #1786 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: