Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5691 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Two Blocks From Penn Station. Just Off 7th Avenue Between 7th & 8th Ave.
Details
- DeliveryNot available
Location
Hours
Reviews
2.6
301 reviews
5 stars
105
4 stars
10
3 stars3
2 stars
12
1 star
171
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service experiences, with many praising friendly and helpful staff, while others report rudeness and unhelpfulness from certain employees.
Efficiency
Several reviews highlight quick and efficient service, particularly for tasks like notarizing documents and shipping packages.
Cleanliness and Environment
Some customers noted unpleasant odors in the store, suggesting a need for better ventilation and cleanliness.
Operational Issues
Customers frequently reported issues with the store not being open during advertised hours, leading to frustration.
Pricing Concerns
There are complaints about high charges for printing and packaging services, with some customers feeling that prices are excessive compared to other locations.
- OOOla1 day ago1.0Never print anything there, it’s super expensive + you need to use your pendrive or use their computer to log in to your email and you are charged a few dollars for that…
- CBCameron BatesJan 5, 20261.0ups employee was helping someone so he told me to use the self service dropped off 2 packages they haven’t updated in days when they should already be in transit
- PAPatrick Star (Achuu)Jan 2, 20261.0whew, can't say I've many places with as rude of service as here. On your phone and not helping the customer, presumptuous, and generally unfriendly.
- CCCesar CisnerosDec 17, 20251.0Rude and any other ups store would help you with tape if you have your item boxed
- JTJoanna TruminoDec 5, 20255.0Yesenia is my girl!! She’s always fast, helpful and friendly! We always do a quick catch up on our day when I’m in to make returns. Thank you for the great customer service!! Also everyone has always been so helpful at this location, I am thankful everyone has been fast and knowledgeable.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5691 in New York offer?
They offer expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the opening hours of The UPS Store #5691 during weekdays?
The store is open Monday to Friday from 8:30 AM to 7:00 PM.
Is The UPS Store #5691 open on Sundays and what are the hours?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM.
Are there any holiday closures I should be aware of for The UPS Store #5691?
Yes, the store is closed on November 27, December 25, December 31, January 1, and January 19. Hours may vary on other holidays.
What payment options are accepted at The UPS Store #5691?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #5691 by phone or email?
You can call them at +1 212-290-8009 or email at store5691@theupsstore.com.
Where is The UPS Store #5691 located?
It is located at 209 W 29th St, New York, NY 10001, two blocks from Penn Station, just off 7th Avenue between 7th and 8th Avenue.
Are there any nearby parking options for customers visiting The UPS Store #5691?
Yes, Desoto Parking is nearby, providing convenient parking for customers visiting the store.
What nearby businesses can customers visit in the area around The UPS Store #5691?
Customers can visit nearby bridal shops like Lambadarios Brothers and Elezi Couture, as well as restaurants like Swagat Indian Restaurant.
How can nearby freight and cargo services complement The UPS Store #5691's offerings?
Local freight and cargo services provide additional moving and delivery options, which can be useful for customers needing larger or specialized shipments beyond what the store offers.