Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5691 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Two Blocks From Penn Station. Just Off 7th Avenue Between 7th & 8th Ave.
Details
- DeliveryNot available
Location
Hours
Reviews
2.5
292 reviews
5 stars
101
4 stars
10
3 stars3
2 stars
12
1 star
166
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service experiences, with many reviews highlighting rude and unhelpful staff, while a few mention friendly and efficient service.
Efficiency
Some customers reported quick and efficient service, particularly for shipping and notarizing documents, while others experienced delays and issues with store hours.
Staff Attitude
Numerous reviews mention a negative attitude from staff, with specific complaints about rudeness and lack of professionalism, contrasting with a few positive mentions of helpful employees.
Store Operations
Customers frequently noted issues with the store's operational hours, including being closed during posted hours and inconsistent service availability.
Pricing Concerns
Several reviews criticized the high prices for services like printing and packaging, suggesting that customers felt the costs were excessive compared to other locations.
- MMMateusz (Mat)Nov 15, 20251.0Phone number doesn't connect with anyone and automatically hangs up. Called during the hours of operation posted here.
- TCTrue cruzNov 12, 20255.0Yessi was really helpful and well spoken..CUSTOMER SERVICE HERE IS GOOD
- AAArmen AlajianNov 11, 20255.0I anticipated a lengthy wait for printing, notarizing, scanning, and overnight shipping of my documents. However, the experience was quite the opposite. I walked in, and there was one clerk! My initial assumptions were confirmed. BUTThen, I asked Natalie for what I needed, and she handled everything efficiently, even while assisting other customers. I noted that every action was efficient, with no wasted steps. In any case, I would go out of my way to visit this location if I knew Natalie was working.
- MMMelissaNov 10, 20255.0Yesi helped us send two packages from this location. She was so helpful and made us feel like our packages were in very good hands! I would definitely recommend this UPS store when mailing out anything! We will be using it again in the future!
- RCRicardo CarrilloNov 5, 20255.0I came in here to get a document notarized and it was the easiest process ever. Chris and the team were great and had me in an out in less than five minutes.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5691 in New York offer?
They offer expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the opening hours of The UPS Store #5691 during weekdays?
The store is open Monday to Friday from 8:30 AM to 7:00 PM.
Is The UPS Store #5691 open on Sundays and what are the hours?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM.
Are there any holiday closures I should be aware of for The UPS Store #5691?
Yes, the store is closed on November 27, December 25, December 31, January 1, and January 19. Hours may vary on other holidays.
What payment options are accepted at The UPS Store #5691?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #5691 by phone or email?
You can call them at +1 212-290-8009 or email at store5691@theupsstore.com.
Where is The UPS Store #5691 located?
It is located at 209 W 29th St, New York, NY 10001, two blocks from Penn Station, just off 7th Avenue between 7th and 8th Avenue.
Are there any nearby parking options for customers visiting The UPS Store #5691?
Yes, Desoto Parking is nearby, providing convenient parking for customers visiting the store.
What nearby businesses can customers visit in the area around The UPS Store #5691?
Customers can visit nearby bridal shops like Lambadarios Brothers and Elezi Couture, as well as restaurants like Swagat Indian Restaurant.
How can nearby freight and cargo services complement The UPS Store #5691's offerings?
Local freight and cargo services provide additional moving and delivery options, which can be useful for customers needing larger or specialized shipments beyond what the store offers.