The UPS Store

4.3
363 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6965 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Broadway And Claremont Ave.

Details

  • DeliveryNot available

Location

The UPS Store
42 Tiemann Place, New York, NY
10027, United States

Hours

Reviews

4.3
363 reviews
5 stars
291
4 stars
9
3 stars
2
2 stars
7
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several employees, particularly Destiny and Endry, received praise for their helpfulness and professionalism, while others, like Tania and Edgar, faced criticism for rudeness and unhelpfulness.

Pricing Issues

Customers expressed frustration over high fees for printing and shipping services, feeling that the costs were excessive and not clearly communicated.

Operational Hours

Multiple reviews noted that the store frequently opens late, causing inconvenience for customers who rely on timely service.

Store Condition

The store's cleanliness and organization received mixed reviews, with some customers mentioning a messy environment and issues with pests.

Service Efficiency

While some customers experienced quick and efficient service, others reported painfully slow service and long wait times.
  • FF
    Fundamental Force
    Nov 1, 2025
    1.0
    Went there to pack and ship a small box. Fortunately I had a box with me, they would have charged me $20 for the box and $2.00 for the person to tape it for shipping.
  • JN
    Jason NYC
    Oct 30, 2025
    1.0
    I greeted Destiny with hi she stood quiet but she greeted the male behind me when I left I guess she only greet some people not all.
  • MM
    Manuel Mazariego
    Oct 10, 2025
    1.0
    A 17x16x10 25lbs packaging was at $52.99 and a ups ground $118.10 I don't feel this is right. Can someone explain. What double charge on the shipping label while the packaging is already high or I am just being dramatic.
  • AO
    Ary Osorio
    Oct 5, 2025
    5.0
    Joanne was amazing helped me with my package and even after complications and being told we would initially not be able to ship an item, she made it happen and went above and beyond ! Thank you Joanne !
  • NW
    Nuoyan Wang
    Sep 16, 2025
    1.0
    This place is outrageous. I've been to countless places that have printed labels directly, and some have even printed them for free. This place not only charges a printing fee, but also requires me to use their computer to log in to my email and upload the receipt in order to print it. And then they charge me by the minute for using their computer. Absurd!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store at 42 Tiemann Place?

The UPS Store is open Monday to Friday from 8:30 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.