The UPS Store

4.9
166 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7803 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable

Location

The UPS Store
124 Hester St, New York, NY
10002, United States

Hours

Reviews

4.9
166 reviews
5 stars
162
4 stars
1
3 stars
0
2 stars
0
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and accommodating, with many customers highlighting individual employees for their exceptional service.

Efficiency

Customers frequently mention the quick and efficient service, with minimal wait times and fast processing of shipments and returns.

Positive Atmosphere

The store is noted for its positive and energetic environment, making the shipping experience feel personal and welcoming.

Expertise

Employees demonstrate strong knowledge and skills in handling various shipping needs, providing helpful tips and solutions for customers.

Recommendation

Many customers highly recommend this UPS store, citing it as their favorite location due to the overall service quality.
  • TG
    Tsering Grg
    1 day ago
    5.0
    This UPS store saved my day and time. I needed some posters urgently and they made it happen. I don’t usually review UPS but this place and staff are amazing 👏🏻. They even offered to bring a thicker paper next day but I needed it urgently. The customer service is beyond words. Loved the posters. Will be coming back if I need more posters and will recommend my friends as well.
  • LJ
    Li J
    2 days ago
    5.0
    Such a great UPS Pack & Ship! The staff here is amazing at packing - they always make sure my items are secure and protected, no matter what I bring in. They get everything out the same day, and the whole process is quick and easy. If you need something packed right, this is the place to go!
  • SS
    Sean Sullivan
    2 days ago
    1.0
    Advertises free shipping label printing for prepaid returns. Charges “$3 computer fee” and additional “printing fee” in store. Deceptive
  • AW
    Astra Williams
    Nov 15, 2025
    5.0
    The service at this location was beyond fantastic! Lalsha was very kind and was willing to accept a package thay I needed to take to USPS. This saved me so much time and energy! Thank so so much!
  • AA
    Anne
    Nov 13, 2025
    5.0
    I don’t usually write reviews, but for this one I had to! USPS gave me such a hard time, so I went to the UPS Store on Hester Street — best decision ever. They have a great deal for mailbox service: buy 6 months, get 6 months free! Now I have a real address, can get packages delivered safely, and the staff here are super friendly and helpful.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store at 124 Hester St, New York?

The UPS Store is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM.