The UPS Store

3.3
199 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7339 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryAvailable
  • Curbside pickupAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
108 1st Ave, New York, NY
10009, United States

Hours

Reviews

3.3
199 reviews
5 stars
106
4 stars
4
3 stars
1
2 stars
11
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Bishop and Chris received high praise for their helpfulness and efficiency, others were reported as rude and unhelpful.

Staff Attitude

Several reviews highlighted a negative attitude from staff, with reports of hostility and unfriendliness, particularly during busy hours.

Efficiency

Many customers appreciated the quick and efficient service, especially for package returns and notarization, although some experienced delays and disorganization.

Pricing Issues

Customers expressed frustration over perceived overcharging for services like printing and packaging, with some feeling that fees were not clearly communicated.

Store Environment

The store's atmosphere was described as inconsistent, with some praising the spacious and organized layout, while others noted disorganization and a lack of customer focus.
  • CB
    Claire Benjamin
    Nov 7, 2025
    5.0
    Just had the most pleasant experience. The representative working with me was so kind. When the box I purchased wasn't the right size, he kindly replaced it for me and didn't charge me the difference. Will definitely be coming back to this location.
  • ML
    Mark Leich
    Nov 7, 2025
    1.0
    This store does not have a notary. I made an appointment online, which was confirmed, but when I arrived, I was informed that they do not have a notary. I was also told that there is no way to tell from the UPS website which stores actually have a notary, despite being able to make appointments with one.
  • TF
    The Local Foodie
    Nov 2, 2025
    1.0
    literally the rudest employees I’ve ever met in my life. did someone hurt them in their lives? Mance, are you going through a rough patch? Please heal from whatever it is that is making you so angry instead of taking it out on other people. the scoffing, eye rolling, and arrogance has got to go.
  • SL
    Senna Lee
    Oct 22, 2025
    5.0
    Clarke at UPS was super helpful in helping with my return! Thank you!
  • EP
    Elisabeth Poyker
    Oct 21, 2025
    5.0
    Exceptional customer service provided by Clarke! I will definitely be back!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7339 offer?

The UPS Store #7339 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.