The UPS Store

3.5
83 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7596 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
541 Third Ave, New York, NY
10016, United States

Hours

Reviews

3.5
83 reviews
5 stars
49
4 stars
3
3 stars
0
2 stars
4
1 star
27
  • PH
    Pete Hidalgo
    Dec 30, 2025
    1.0
    The kid working there wouldn’t take my small Amazon box to throw away so I put in in their trash all folded up. He then came over and pulled it out of the trash to give back to me! Terrible customer service!!!
  • DN
    Dora Nobi
    Dec 20, 2025
    1.0
    Jenny was so rude and I did not like this store and service.
  • RD
    Robert D
    Oct 27, 2025
    5.0
    Carefully packaged my laptop return to Amazin. Very friendly and efficient. A+++
  • CZ
    Claude Zoghzoghi
    Aug 21, 2025
    5.0
    My go to for sending our small business shipments!
  • AG
    Antonio Sanin Guana
    Nov 7, 2024
    1.0
    Avoid this location, go to any other UPS or shipping place possible. Extremely unprofessional, rude…and, frankly, incompetent staff… I went to return an Amazon package…Amazon said all that was required from the customer’s end was “*A* BOX”…when I went to return the package, *in its original packaging box*, the employee repeatedly refused to accept my return and made me pay for additional “boxing” - which the Amazon app made perfectly clear, would not have been necessary. Quite literally, that is the exact reason I chose this return option to begin with from the other options, which all explicitly stated a label would be required at an additional cost. After some time of communicating this discrepancy nicely with the employee, he still refused to take the return because “the box was broken”…when, in fact, all that had been done to the box was the initial opening of the flap from the manufacturer’s box…still intact. By the way, the irony in all of this is that, after I finally caved and paid for the “boxing”, they took my item to send for return, just as is… I understand that sometimes there actually IS absolutely nothing they can do to help (or amend requests that are straight up unreasonable), but this was an unacceptable lack of reason or willingness to help, in a case where even a 5 year old child would have been able to do so. When all was said and done, all the employee kept saying to me was “go contact Amazon and try to get them to refund you for the boxing”.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store at 541 Third Ave, New York?

The UPS Store is open Monday to Friday from 8:30 AM to 7:30 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.