Business Details
About
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in New York, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
421 reviews
5 stars
230
4 stars
67
3 stars
30
2 stars
19
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individual employees who provided exceptional service.
Staffing Issues
Several reviews highlighted concerns about the store being understaffed, leading to long wait times and difficulty in receiving assistance.
Printing Services
There were numerous complaints regarding the printing services, including delays, disorganization, and issues with order fulfillment.
Product Availability
Customers appreciated the wide selection of products and good prices, although some noted occasional stock shortages.
Mixed Experiences
While many had positive experiences, there were also significant complaints about rude staff and poor service in certain situations.
- TSTransducer Sound4 days ago5.0Quick and easy to get a quality passport photo. Staff was efficient and friendly.
- DDDuxsoop6 days ago5.0Good selection - and in stock - of items for home printers. Open hours are convenient and locations are decent - (altho I remember when there were many more !)
- PGPiera GelardiOct 16, 20255.0Eudine & Antonette in printing saved the day!!! I messed up my order and they fixed it for me in record time. The job turned out PERFECT for my event and I am beyond grateful. Loyal customer!
- SLSharon LeighOct 13, 20255.0Went to Staples in Union Square late last month as I had computer issues. Guillermo is a great tech. Went over my computer and explained about Windows 10 leaving. Also showed me comparable computers for when I decide to upgrade. He was friendly, professional and explained what he was doing when on the computer. Highly recommended if you're downtown. Great store. Reminds me of the one back on 5th Avenue years ago
- MMmikestugatsOct 11, 20253.0Unfortunately, Staples seems to be downsizing. At least four of my "go to" stores in Manhattan have closed in recent years, so I am pretty much restricted to shopping at their Union Square West location. Personnel are nice enough, but there aren't too many of them. The place is seriously undermanned. Yesterday I had to wait to make a purchase because there wasn't a single clerk at any of the cash registers. But the place itself is clean and seems to be well organized.
Frequently Asked Questions About Staples
What are the opening hours of Staples in New York, NY?
Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM. Note that on Mondays it opens at 7:00 AM as an extra description.
What services does Staples offer at the Union Square West location?
Staples offers printing, shipping, technology, travel, recycling services, passport photos, Amazon returns, TSA PreCheck, and direct mail services among others.
Can I pick up my online orders at Staples in New York?
Yes, Staples provides in-store pickup, curbside pickup, standard delivery, and same day delivery options.
Which payment methods are accepted at this Staples store?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does this Staples location provide recycling services?
Yes, Staples offers recycling services including for electronics, ink cartridges, and batteries.
What types of products can I buy at Staples in New York, NY?
You can purchase office supplies, printers, laptops, desktops, monitors, paper, pens, cleaning supplies, office furniture, and much more.
Is there free Wi-Fi available at Staples?
Yes, this Staples location offers free Wi-Fi to customers.
What nearby attractions can I visit before or after shopping at Staples?
You can visit the Statue of Mohandas K Gandhi, a nearby park and sculpture, and the Gandhi Statue at Union Square which is also a transit station and bank.
Are there other useful businesses near Staples that can assist with shipping needs?
Yes, nearby you have UPS Alliance Shipping Partner and Direct Rush, both offering courier and shipping services, which complement Staples' shipping offerings.
Can I find professional design and architectural services near Staples?
Yes, there are several nearby places such as Rockwell Group, Vision Architecture and Design Group, Eric J Smith Architect, Michael Haverland Architect, and Blatz Steve offering architectural and design services.