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Staples

4.1
(339 reviews)

Business Details

(212) 426-6190

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in New York, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1280 Lexington Ave FRNT 2, New York, NY
10028, United States

Hours

Reviews

4.1
339 reviews
5 stars
219
4 stars
48
3 stars
17
2 stars
11
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Printing Services

The printing department received positive feedback for quick turnaround times and quality service, although there were some complaints about staff motivation.

Store Organization

Customers noted issues with store organization and accessibility, particularly regarding the layout and the reliance on elevators.

Online Orders

Several reviews highlighted problems with online ordering and pickup, including delays and issues with order accuracy.

Overall Experience

While many customers had positive experiences, there were notable complaints about rude staff and poor service in some instances.
  • LL
    LaSasha Lewis
    Feb 17, 2026
    1.0
    Stop by to get passport pictures taken. The guy who helped me was great. I went to pay, but the transaction wasn’t going through, so he called the manager, Sandra, and instead of helping, she was very RUDE !! I told her, even showed her, that I was charged on my card, but she said it didn’t happen and that I needed to call my bank because she can’t help me now. I started to get angry. After all, what do you mean you can help me and the money was taken off now because I’m pissed off now I’m yelling the cashier at the other end of the register had the nerve to yell out “OMG the will go back to you need to shut up and stop yelling” now I’m EVEN MORE pissed because WHY are you inserting yourself if I’m speaking with a manger already there was no need for you to even speak to me or even about what was going on between me and the MANAGER and instead of Sandra de-escalating the problem she added on by telling me that oh the transaction went through but now she's cancelling the transaction. I left Staples very upset, and people were telling me I need to calm down and stop yelling when I was charged money, and NO ONE is helping me
  • JC
    Jenson Chan
    Feb 10, 2026
    5.0
    Full, wide range of products in very reasonable prices. Can always find what I need and sometimes good deals on things I routinely use. Friendly and helpful staff.
  • CQ
    Chelsea Quito
    Feb 4, 2026
    5.0
    I came here to print material for an event and the employees at the printing station went above and beyond to ensure our materials were ready and the quality was what we wanted. They are detailed and thoughtful. I would recommend this place over and over. Be cautious that this place does get very busy so the turn around time will depend on their demand.
  • CH
    Casey Hekker
    Feb 2, 2026
    5.0
    I ordered invites for my wedding and they were done within an hour! Friendly staff, great price point!
  • MP
    Maurice P.
    Jan 19, 2026
    1.0
    Today I went to a Staples store and had a terrible experience. The staff was completely unmotivated, chatting among themselves and clearly not interested in helping customers. I asked a simple question to one of the employees and the answer I got was: “That’s your problem, I don’t care.” If you work in customer service and treat people like this, you should seriously consider changing professions. I do not recommend this store.

Frequently Asked Questions About Staples

What are the regular operating hours for Staples in New York, NY?

Staples is open Monday through Friday from 7:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

What printing and shipping services does Staples offer?

Staples provides innovative printing, shipping, and recycling services along with technology, travel, and design services.

Brand Certified Facts from Staples

Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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