Staples

4.1
328 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in New York, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1280 Lexington Ave FRNT 2, New York, NY
10028, United States

Hours

Reviews

4.1
328 reviews
5 stars
211
4 stars
48
3 stars
16
2 stars
11
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of the staff, highlighting specific employees for their exceptional service.

Product Availability

Customers frequently noted the wide selection of products available, including office supplies and printing services.

Store Conditions

Some reviews mentioned issues with store organization and accessibility, particularly regarding the layout and lack of public restrooms.

Online Ordering Issues

Several customers reported problems with online orders, including difficulties with pickup and order accuracy.
  • CT
    Charisma Teagan
    Dec 21, 2025
    5.0
    Marcos was extremely helpful and patient while assisting me with finding a printer. I changed my mind several times and had a lot of questions, but he remained polite, answered everything thoroughly, offered helpful suggestions, and was kind throughout the entire process. I truly appreciate Marcos’s customer service. It’s rare to find that level of care in stores these days. Thank you, Marcos, you’re the best!
  • DG
    Dawn Gilbert
    Dec 16, 2025
    1.0
    Do not order online for pick up at this store. I tried to pick up to be sent to different counters and still don’t have my items. Then my part of my orders get split into different days. The store does not have more than one of the orders available so I can’t change the order. Next I called from the store. Nothing can be cancelled after a half hour and any delivery cannot be guaranteed to be cancelled. Taking money out the account within seconds. Getting anything wrong at the store you have to come up and negotiate when they get it wrong. Don’t bother at this location.
  • MZ
    Mary Jo Zandy
    Dec 15, 2025
    5.0
    Staples solved my problem with a corrupt USB drive expeditously. They provided great service on a timely basis.
  • AA
    Armando Ayala
    Dec 11, 2025
    1.0
    No public restrooms, employees hide behind policy to deny customers basic human rights Edit: No ya don't and replying with a script is all the more telling.
  • AF
    Abe Fuchs
    Nov 27, 2025
    5.0
    The Staples at 87th St and Lexington Avenue is always very helpful in getting me the products I need and this last time with scrubbing an old computer and then recycling it they made sure that they did exactly what I wanted.

Frequently Asked Questions About Staples

What are the regular operating hours for Staples in New York, NY?

Staples is open Monday through Friday from 7:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

What printing and shipping services does Staples offer?

Staples provides innovative printing, shipping, and recycling services along with technology, travel, and design services.