With a focus on the community of small businesses and consumers, Staples in New York, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some customers praise the helpful and friendly staff, others report unprofessional behavior and unhelpfulness.
Product Availability
Customers appreciate the wide variety of products available, often finding exactly what they need.
Management Issues
Several reviews highlight concerns about management's impact on staff morale and customer service, with specific mentions of negative interactions.
Printing Services
The quality and efficiency of printing services received both praise and criticism, with some customers reporting excellent experiences while others faced issues.
AI
Anne of Italy
Dec 11, 2025
1.0
AVOID!!!!! Paid for custom wrapping paper for in-store pickup on December 3rd. Instead it was sent out for completion (with no notice) and now it’s over a week later with no update, tracking (again, for something that was supposed to be printed in store that they decided to send out instead) NOTHING. Horrible experience from Staples!
KD
Kathi Doak
Dec 8, 2025
5.0
Always helpful staff and a pleasant experience shopping at Staples on the UWS. The staff knows their stuff.
VB
Vincent Brancato
Dec 4, 2025
4.0
Staples has a wide variety of products available - almost always exactly what I want or will get it - the advantage of being abe to see and touch the product
JB
Juliana Brassfield
Nov 25, 2025
5.0
Alex is the best employee ever. He honestly deserves a raise. I was so frustrated after the post office couldn’t send my package and I walked into Staples to print my slip and return back to the post office. Alex helped me with the computer and when it wasn’t working, he paid for my printing after fixing it. Then as I was walking out the door, he went out of his way to tell me he could help me right then and there. He then packaged up my return diligently and saved me from another annoying trip to the post office! He was kind, sincere, and an incredible worker! I wish I could thank him even more.
PH
Philipp Houck
Nov 14, 2025
1.0
Fix your scanner for the amazon return station - its been going on for over 3 weeks!
What are the regular opening hours of Staples in New York, NY?
Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Where is Staples located in New York?
Staples is located at 2248 Broadway, New York, NY 10024.
What types of products does Staples in New York offer?
Staples offers a variety of products including computers, printers, ink and toner, office supplies, paper, pens, markers, furniture such as chairs and desks, and technology products like Apple iPads and Dell laptops.
What services can I find at Staples New York on Broadway?
The store provides print services, tech support, shipping, recycling, direct mail, design services, passport photos, Amazon returns, and TSA PreCheck® services.
What payment options does Staples accept?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Are there any nearby places where I can get coffee before or after visiting Staples?
Yes, Starbucks is a nearby coffee shop where you can enjoy a coffee before or after your visit to Staples.
If I need marketing services, are there nearby agencies near Staples?
Yes, nearby marketing agencies such as UpMarketing and Plus Online Marketing are located close to Staples, which might be convenient for business marketing needs.
Is there a nearby shipping partner to Staples for additional shipping services?
Yes, the UPS Alliance Shipping Partner is nearby and offers courier and delivery services, which can complement Staples' shipping services.
What types of businesses surround Staples that may be of interest to customers?
Nearby businesses include cosmetic and beauty suppliers like Castor Oil Boutique and Ezio Giuliani, professional services such as KeyMe Locksmiths and Headshots For Hire, and a community meditation center, providing a range of options for customers visiting the area.