Staples

4.0
365 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in New York, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
2248 Broadway, New York, NY
10024, United States

Hours

Reviews

4.0
365 reviews
5 stars
229
4 stars
36
3 stars
20
2 stars
16
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the helpful and friendly staff, others report unprofessional behavior and unhelpfulness.

Product Availability

Customers appreciate the wide variety of products available, often finding exactly what they need.

Management Issues

Several reviews highlight concerns about management's impact on staff morale and customer service, with specific mentions of negative interactions.

Printing Services

The quality and efficiency of printing services received both praise and criticism, with some customers reporting excellent experiences while others faced issues.
  • AI
    Anne of Italy
    Dec 11, 2025
    1.0
    AVOID!!!!! Paid for custom wrapping paper for in-store pickup on December 3rd. Instead it was sent out for completion (with no notice) and now it’s over a week later with no update, tracking (again, for something that was supposed to be printed in store that they decided to send out instead) NOTHING. Horrible experience from Staples!
  • KD
    Kathi Doak
    Dec 8, 2025
    5.0
    Always helpful staff and a pleasant experience shopping at Staples on the UWS. The staff knows their stuff.
  • VB
    Vincent Brancato
    Dec 4, 2025
    4.0
    Staples has a wide variety of products available - almost always exactly what I want or will get it - the advantage of being abe to see and touch the product
  • JB
    Juliana Brassfield
    Nov 25, 2025
    5.0
    Alex is the best employee ever. He honestly deserves a raise. I was so frustrated after the post office couldn’t send my package and I walked into Staples to print my slip and return back to the post office. Alex helped me with the computer and when it wasn’t working, he paid for my printing after fixing it. Then as I was walking out the door, he went out of his way to tell me he could help me right then and there. He then packaged up my return diligently and saved me from another annoying trip to the post office! He was kind, sincere, and an incredible worker! I wish I could thank him even more.
  • PH
    Philipp Houck
    Nov 14, 2025
    1.0
    Fix your scanner for the amazon return station - its been going on for over 3 weeks!

Frequently Asked Questions About Staples

What are the regular opening hours of Staples in New York, NY?

Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.

Where is Staples located in New York?

Staples is located at 2248 Broadway, New York, NY 10024.