With a focus on the community of small businesses and consumers, Staples in New York, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed, with some praising helpful staff while others report rude and unhelpful experiences.
Staff Performance
Several reviews highlight individual staff members who provided exceptional service, but there are also complaints about staff being inattentive or unprofessional.
Store Environment
The store is generally described as clean and well-stocked, but some customers noted issues with organization and efficiency.
Printing Services
Printing services received both praise for quality and speed, but there are significant complaints about errors and poor handling of print orders.
Convenience
Customers appreciate the store's convenient location and range of services, but some express frustration with long wait times and limited product selection.
RS
Remeta Sharafutdinova
4 days ago
1.0
My recent experience at this Staples location was disappointing due to the service provided by an employee named Junior. Instead of clearly explaining that a barcode is not accepted for Amazon returns, he simply redirected me to a UPS office without offering any clarification. This unapologetic familiarity caused unnecessary inconvenience.
Fortunately, another employee explained the reason why they don’t accept a barcode but QR code only, which resolved the issue quickly. I appreciate his professionalism, but the initial interaction significantly lowered my overall impression of the service.
KD
Kokila Dular
Nov 13, 2025
5.0
Have been a regular at this Staples for past 1 year. Best customer experience. The self serve kiosk are fast and efficient. The staff is quick and knowledgeable, always ready to help!
GC
Glenn Connolly
Nov 11, 2025
5.0
Excellent and courteous service by the staff at this location. I would highly recommend this Staples location.
MD
M Donaghy
Nov 10, 2025
5.0
Kevin was really helpful and efficient this afternoon. He really did make things easy!
PK
Philip K
Nov 9, 2025
5.0
Great store. Well stocked and very pleasant and helpful staff.
Can I recycle electronics and ink cartridges at Staples?
Yes, Staples has recycling services for electronics, ink cartridges, and batteries.
What types of products are available at Staples on 1755 Broadway?
Staples stocks products including laptops, desktops, printers, office supplies, furniture, and cleaning supplies from brands like HP, Dell, Apple, Canon, and many more.
What payment options are accepted at this Staples location?
Staples accepts American Express, Discover, Mastercard, Visa, cash, checks, Apple Pay, and Android Pay.
Where is Staples located in New York?
Staples is located at 1755 Broadway, New York, NY 10019, near 56th and Broadway.
Are there any nearby places where I can grab a smoothie before or after visiting Staples?
Yes, Joe & The Juice, a smoothie and juice bar, is nearby, making it a convenient spot to refresh before or after your visit to Staples.
What other nearby services can help me with shipping besides Staples?
UPS Alliance Shipping Partner, a courier and delivery service, is close by and can assist with your shipping needs alongside Staples.
Are there any nearby banks where I can manage my finances when visiting Staples?
Yes, there are multiple nearby banking options, including Wells Fargo Bank, Wells Fargo branch, and Wells Fargo ATM for your financial transactions.