Staples

3.6
153 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in New York, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1755 Broadway, New York, NY
10019, United States

Hours

Reviews

3.6
153 reviews
5 stars
80
4 stars
17
3 stars
10
2 stars
9
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude and unhelpful experiences.

Staff Performance

Several reviews highlight individual staff members who provided exceptional service, but there are also complaints about staff being inattentive or unprofessional.

Store Environment

The store is generally described as clean and well-stocked, but some customers noted issues with organization and efficiency.

Printing Services

Printing services received both praise for quality and speed, but there are significant complaints about errors and poor handling of print orders.

Convenience

Customers appreciate the store's convenient location and range of services, but some express frustration with long wait times and limited product selection.
  • RS
    Remeta Sharafutdinova
    4 days ago
    1.0
    My recent experience at this Staples location was disappointing due to the service provided by an employee named Junior. Instead of clearly explaining that a barcode is not accepted for Amazon returns, he simply redirected me to a UPS office without offering any clarification. This unapologetic familiarity caused unnecessary inconvenience. Fortunately, another employee explained the reason why they don’t accept a barcode but QR code only, which resolved the issue quickly. I appreciate his professionalism, but the initial interaction significantly lowered my overall impression of the service.
  • KD
    Kokila Dular
    Nov 13, 2025
    5.0
    Have been a regular at this Staples for past 1 year. Best customer experience. The self serve kiosk are fast and efficient. The staff is quick and knowledgeable, always ready to help!
  • GC
    Glenn Connolly
    Nov 11, 2025
    5.0
    Excellent and courteous service by the staff at this location. I would highly recommend this Staples location.
  • MD
    M Donaghy
    Nov 10, 2025
    5.0
    Kevin was really helpful and efficient this afternoon. He really did make things easy!
  • PK
    Philip K
    Nov 9, 2025
    5.0
    Great store. Well stocked and very pleasant and helpful staff.

Frequently Asked Questions About Staples

What are the regular opening hours for Staples in New York, NY?

Staples is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 11:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.

What services does Staples in New York offer?

Staples provides printing, shipping, technology, travel, and recycling services, along with products for work and learning.