Business Details
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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in New York, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.5
200 reviews
5 stars
98
4 stars
22
3 stars
12
2 stars
12
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rudeness and unhelpfulness from staff.
Product Availability
Customers frequently encountered issues with product availability, including out-of-stock items and unfulfilled orders.
Positive Staff Interactions
Despite negative experiences, several reviews highlighted individual staff members who provided excellent service and support.
Store Environment
Some customers noted a chaotic store environment, with complaints about noise and distractions affecting their shopping experience.
- RFRenata FigueroaDec 24, 20251.0There is terrible customer service here. I dropped off Amazon packages for a return. I was given my receipt and left. About 3 days later, I noticed that my items were still not marked as returned. When I went back to this Staples to ask about the status of my returns, I was rudely dismissed and told that they couldn't track anything or offer any help. This is despite my having my return code and receipt proving that I dropped my items off. I was extremely disappointed with the dismissive and completely unhelpful service I received, especially because the store was EMPTY when I came in to make my inquiry.
- YRYvette RiosDec 17, 20255.0Easy to find what I'm looking for and decent prices.
- LLLeoDec 14, 20251.0I needed to return a package to Amazon. I arrived at 6:45PM. They work until 7:00, but they were already closed.
- RORoey OzeryDec 11, 20251.0If I could leave less than one star, I would. I placed a pickup order for 250 business cards two days in advance because I expected possible delays before the holidays. After waiting the full two days, I even called ahead to confirm that my order would be ready. When I arrived at the store, the order was not ready for pickup. The employee, besides laughing, didn’t offer any solution or assistance. Thank you for wasting my time.
- RDReagan DelgadoNov 16, 20251.0I had the misfortune of being in this staples for less than five minutes and walking out with a migraine. There were two small dogs continuously barking the entire time. The owner made absolutely no intention or effort of calming the dogs. The employees all spoke to the women, as if she were a regular and no one addressed the very loud dogs.
Frequently Asked Questions About Staples
What are the regular opening hours of Staples in New York, NY?
Staples is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What services does Staples offer at its New York location?
Staples provides printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, Amazon returns and pickup, and TSA PreCheck® services.
Can I pick up my online order in-store or curbside at Staples?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What payment methods are accepted at Staples New York?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does the Staples location at 767 Broadway provide office furniture and electronics?
Yes, Staples offers a wide range of products including office furniture, computers, laptops, printers, office supplies, and electronics from brands like Apple, Dell, HP, and Microsoft.
Is Staples New York open on Sundays and what are the hours?
Yes, Staples New York is open on Sundays from 10:00 AM to 6:00 PM.
Are there recycling services available at Staples New York?
Yes, Staples provides recycling services including electronics, ink cartridges, and battery recycling.
What nearby locations can help with shipping and package pickup around Staples New York?
Nearby you can find Amazon Locker - Mah, USPS Collection Point, UPS Access Point location, and UPS Alliance Shipping Partner, which offer convenient package pickup and shipping services.
Are there nearby banks close to Staples if customers need financial services?
Yes, HSBC Bank and Bank of America Financial Center are close to Staples for any banking or financial service needs.
What food or coffee spots are near Staples for customers to visit before or after shopping?
Customers can visit nearby Starbucks for coffee or Silver Spurs restaurant if they want to grab a meal close to Staples.