FedEx Ship Center

2.8
264 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in New York, NY when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
130 Leroy St, New York, NY
10014, United States

Hours

Reviews

2.8
264 reviews
5 stars
75
4 stars
40
3 stars
14
2 stars
14
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of professionalism.

Delivery Issues

Numerous complaints about missed deliveries, false delivery attempts, and packages being lost or mishandled.

Mixed Experiences

While some customers had positive interactions with specific staff members, overall experiences varied greatly, leading to a perception of inconsistency.

Long Wait Times

Customers frequently mentioned long wait times and understaffing at the location, contributing to frustration.

Facility Management

Several reviews criticized the overall management and operational efficiency of the location, suggesting a need for better training and staffing.
  • EL
    Emanuele Lugli
    6 days ago
    5.0
    I can understand why some people left one-star reviews—the overly curt responses from one of the employees were almost comical at first. But if you just go with it, he turns out to be incredibly efficient. In the end, I had an excellent experience. This office is a bit out of the way, so there’s no line, and the staff are truly chill. I don’t think I’m going anywhere else now. I love a no-nonsense New York office.
  • NS
    Nicolas Sampedro
    Oct 30, 2025
    1.0
    Unsure how FedEx would allow a brick & mortar location to represent them in such a poor way. Incredibly rude and unhelpful staff every single time, and on my last visit they were playing music that was definitely not approved by corporate from a personal device.
  • TF
    Taylor Floyd
    Oct 9, 2025
    1.0
    Carl is shockingly impersonal and rude.
  • GB
    Gabriel Berrios
    Sep 10, 2025
    1.0
    A prayer for anyone who has had to step foot in here. When Fedex delays, mis-delivers, loses or gets your packages stolen, you will probably end up here and nothing will be solved.
  • CH
    Charlie Horne
    Aug 4, 2025
    2.0
    I am somewhat baffled how a private company can be so rude and inefficient and still make money. I guess being the only game in town helps. The man here hates his job and lets you know it.

Frequently Asked Questions About FedEx Ship Center

What services are offered at FedEx Ship Center in New York?

FedEx Ship Center offers packing supplies, boxes, FedEx expedited, standard, and economy shipping services including FedEx Express, Ground, Freight, and International shipping.

What are the opening hours of the FedEx Ship Center at 130 Leroy St?

The FedEx Ship Center is open Monday to Friday from 9:00 AM to 9:30 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sundays.