FedEx Office in New York, NY provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of individuals like Eddie, Laura, and Rebecca for their exceptional service.
Pricing Issues
Several reviews highlighted dissatisfaction with shipping prices, particularly for certain destinations like Hawaii, and unexpected charges for packing materials.
Operational Efficiency
While many customers appreciated the quick service, some reported long wait times and issues with self-service machines, indicating inconsistency in operational efficiency.
Staff Competency
There were mixed reviews regarding staff competency, with some customers experiencing helpful service while others faced issues due to lack of knowledge or poor communication from staff.
Store Environment
The location was generally described as clean and organized, but some customers noted that it could become chaotic during busy times.
AR
Ana Rojas
Dec 23, 2025
5.0
Yalitza helped us, she was very kind kind, her service was amazing!
MT
Maui World Travelers
Oct 4, 2025
3.0
We popped in to ship some things back home and also to utilize a scanner.
PACK & SHIP:
The male associate who helped us pack our box was so friendly and down to earth. Unfortunately the price to ship our little bundle of joy came out to $89 because they offer only two shipping options to Hawaii - next day and 2nd day (the one we chose.) Oh well, we're used to getting screwed for shipping.
COMPUTERS & SCANNER:
They had several computers for use and an empty station for laptops. Only 1 station has a scanner which was occupied, so we waited a short while. Once you stick in your card for payment, a small box appears letting you know of your duration and dollar amount. We needed to scan some documents and email them. The directions that are displayed are totally wrong. Don't follow them like we did and wasted some time & money. Instead, we went straight into the scanner's folder and got it to work from there.
OVERALL:
Great service, convenient location to Times Square, and outrageous shipping pricing to Hawaii.
MC
Maiuki Conejo
Oct 2, 2025
1.0
The staff is pleasant, but I just got charged almost $4 per bag for two returns for which I had a QR code but no bag. I’ve gotten bags for free from them in the past, so the charge was baffling. The worst part is that I was told about the charge only after the bags had been used and the labels stuck on them, so I couldn’t just cancel the mail-ins and return to store. The guy seemed surprised when I told him he should have disclosed the charges from the get go. Very disappointing experience.
EW
Ella Wong
Sep 30, 2025
5.0
I almost never leave reviews on this platform, but this time I really felt it was worth it. The whole process made such a positive start to my day! Thank you John! I’ve sent FedEx packages a few times in Midtown, and some locations were hard to find with a lot of hassle. This time I chose this store, and the staff member, John, was super quick, patient, and organized. He solved my problem smoothly, and our communication was really pleasant. Everything went so well! It might seem like a small thing, but it truly put me in a good mood for the rest of the day :)
SS
Sharon
Sep 29, 2025
5.0
I was in a rush to print a custom poster and came in inquiring about how long it’d take to print it and they estimated about 2 hours which was fine and I left letting them know I was in a hurry. They called me back and said it would take 30 minutes but called me back again 10 minutes later saying it was already done. I hope the workers there get all their blessings in life because they were absolutely so nice and speedy. They just made my day with how fast their customer service was!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center provide?
FedEx Office Print & Ship Center offers printing, copying, FedEx shipping, digital color printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
Where is FedEx Office Print & Ship Center located?
It is located at 1211 6th Ave, New York, NY 10036, USA.
What are the opening hours of FedEx Office Print & Ship Center?
It is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does FedEx Office Print & Ship Center offer online printing services?
Yes, customers can upload documents with FedEx Office Print Online for flyers, brochures, presentations, banners, or signs for pick-up or delivery.
Is FedEx Office Print & Ship Center wheelchair accessible?
Yes, it has a wheelchair accessible entrance.
Are there any coupons or deals available for FedEx Office Print & Ship Center services?
Yes, FedEx Office offers coupons, deals and offers via their website and app.
What nearby businesses might be useful if I'm visiting FedEx Office?
Nearby you will find the American Institute of Certified Public Accountants for accounting services, RBC Wealth Management Branch - Midtown for financial services, and Financier Patisserie for coffee and refreshments.
How can I combine my visit to FedEx Office with local media or corporate office visits?
Nearby media companies like 4th Floor Photo Studio at WSJ and Page Six, as well as corporate offices like FOX and AXIS Capital, make it convenient to combine business visits or meetings with your printing and shipping needs at FedEx Office.
Are there hospitality options near FedEx Office for meetings or breaks?
Yes, nearby places like the coffee shop Financier Patisserie and the American restaurant and bar 45st, New York, USA provide great options for breaks or informal meetings close to FedEx Office.