Business Details
About
Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in New York, NY provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
2.9
170 reviews
5 stars
64
4 stars
17
3 stars
6
2 stars
10
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Staffing Issues
Many reviews highlight understaffing and long wait times, with customers frequently expressing frustration over slow service and lack of urgency.
Service Quality
Customers reported inconsistent service quality, with some praising the efficiency and helpfulness of specific employees, while others experienced disorganization and poor handling of tasks.
Printing Issues
Several reviews mentioned problems with printing services, including malfunctioning machines and poor print quality, leading to dissatisfaction among customers.
- GHGabriel HynsonDec 24, 20251.0I was trying to drop off a package using an old fedex bag with the old fedex label on it. The agent at the counter insisted that it was for an express shipping and I cannot use it to do ground shipping, which was ridiculous. It was simply an old label and has nothing to do with the bag. They just wanted me to pay the extra wrapping fee! What a rip off! I went to the nearby Walgreens and they took my package as is, no question asked!
- KMKate MDec 6, 20251.0There was one employee who was actively helping the line that was building up, while another team member, Shawna refused to make eye contact with any customers and stayed in the back area in full view. After 3 requests by the first employee to help, Shawna came up to the front after 15 minutes of having customers wait. She yelled and asked if we were all together. As the next person in line, I responded and said that we’re all different groups, to my knowledge. She angrily responded back “I was just asking a question.” After completing my order, she said, “just by so you know you could’ve done this at a machine, I don’t know why you waited in line.” I’m reaching out to FedEx directly as well, as Shawna seems set on verbally attacking and arguing with customers, when she does interact with them. The other team member is carrying the full burden of the helping customers and Shawna is actively creating a hostile, combative environment for customers who are simply trying to get errands taken care of.
- DWD WDec 1, 20251.0Not enough staff, not enough store hours, not enough scanners, not enough urgency to address all. Consistently experience painfully long lines and wait times.
- AMAzimov MehrojNov 8, 20251.0the service horrible employee unprofessional rude the refuse to help👎👎👎👎👎👎👎👎👎👎 shame on you FedEx
- ABALTHEA ABBOTT BARNESOct 20, 20251.0The service was unbelievable. A working female refused to help me. She summons another worker who was just as unprofessional and rude as herself. If you have another location you can go to, avoid these two.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center at 303 W 56th St offer?
It offers printing and shipping expertise, including FedEx shipping, copying, digital printing, direct mail, signs, graphics, internet access, computer rental, fax, passport photos, online notary, lamination, and binding.
What are the opening hours of FedEx Office Print & Ship Center in New York?
Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I pick up my online print orders at FedEx Office Print & Ship Center?
Yes, you can upload documents with FedEx Office Print Online and have your prints ready for convenient pick-up or delivery.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does FedEx Office Print & Ship Center provide passport photo services?
Yes, passport photo services are available along with passport and visa services.
Are there any nearby places where I can grab a meal or coffee before or after visiting FedEx Office?
Yes, nearby food and beverage options include Panera Bread (coffee shop, cafe, bakery), Balducci's (bakery), Bricco Ristorante Italiano (Italian restaurant), Sophie’s Cuban Cuisine (Cuban restaurant), and Momo Sushi (Japanese restaurant).
Is there a grocery store near FedEx Office Print & Ship Center for convenience shopping?
Yes, Balducci's Food Lover’s Market, a nearby grocery store and supermarket, is close to FedEx Office for your convenience.
Are there any nearby places to manage travel documents along with FedEx services?
Yes, RushMyPassport in FedEx Office nearby provides passport and visa services, perfect for managing travel documents conveniently.
How can nearby places help me plan my visit to FedEx Office Print & Ship Center?
You can enjoy nearby cafes and restaurants like Panera Bread or Bricco Ristorante Italiano before or after your printing and shipping tasks, or use nearby transit stops for easy access.
What are some other useful services I can access near FedEx Office Print & Ship Center?
Nearby you can find a photography store (Nikon), massage and spa services (Grandee Men’s Spa, Manta Mens Spa, Honeygirl Spa), and financial advising (Digital Investigations, Goldman Sachs Group).