FedEx Office in New York, NY provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Many customers praised the staff for being friendly, helpful, and providing excellent customer service.
Service Efficiency
Several reviews highlighted issues with long wait times and inefficiencies in service, particularly during busy periods.
Mixed Experiences
While some customers had positive experiences, others reported rude staff and poor service, indicating inconsistency in customer interactions.
Delivery Issues
Multiple reviews mentioned problems with package delivery, including delays and mishandling of urgent shipments.
Cleanliness and Environment
Some customers noted cleanliness issues and outdated facilities, impacting their overall experience.
AV
Antoniette V
Dec 18, 2025
5.0
Got helped by Delford and his team they had such positive energy, mind you this is shipping season so always people in and out. If you had a negative experience do some self reflection and ask if you came in impatient, self-righteous or already in a shit mood.
NB
Nancy Black
Dec 11, 2025
5.0
The NICEST STAFF!!!
Super friendly
Super helpful
Super kind!!
Every store should have employees like this FEDEX location. They put the SERVICE in customer service.
Thank you all!
II
Indira
Nov 28, 2025
5.0
Delford was so friendly and helpful today, I’m fully satisfied with his service, all 5 stars
LM
Lauris Morales
Nov 16, 2025
2.0
I am very upset, I specifically told the woman at the desk that I would not mind paying more, as long as the package (an envelope) was delivered overnight, she said it would.
The package arrived ONE week later!!!
KW
Kent Wright
Nov 10, 2025
1.0
In incredibly rude people working at this location!