FedEx Office Print & Ship Center

Reviews

• AA

  Antonio De Santolo (ADS)

  Feb 19, 2026
  1.0
  Terrible experience with FedEx customer service. I went in person to a store because the website keeps giving me an error when I try to create a shipping label for a suitcase that’s in Houston and needs to be sent to New York. I called multiple times and received confusing and contradictory instructions; eventually, I was told to go to a physical store because they could help me create the label there. When I arrived, none of the three employees wanted to help me. They didn’t even let me explain my situation—they kept talking over me, showing no interest in actually solving the problem. They simply told me to do it online, even after I explained that the website issue was exactly why I came in. The service was awful, the information was poor, and the treatment was unprofessional. There was no empathy, no guidance, and no willingness to help. I left exactly the same as I arrived: with my problem unresolved and a very bad impression of their customer service.
• AV

  Antoniette V

  Dec 18, 2025
  5.0
  Got helped by Delford and his team they had such positive energy, mind you this is shipping season so always people in and out. If you had a negative experience do some self reflection and ask if you came in impatient, self-righteous or already in a shit mood.
• NB

  Nancy Black

  Dec 11, 2025
  5.0
  The NICEST STAFF!!! Super friendly Super helpful Super kind!! Every store should have employees like this FEDEX location. They put the SERVICE in customer service. Thank you all!
• II

  Indira

  Nov 28, 2025
  5.0
  Delford was so friendly and helpful today, I’m fully satisfied with his service, all 5 stars
• LM

  Lauris Morales

  Nov 16, 2025
  2.0
  I am very upset, I specifically told the woman at the desk that I would not mind paying more, as long as the package (an envelope) was delivered overnight, she said it would. The package arrived ONE week later!!!