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Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport Office
FedEx Office in New York, NY provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
3.4
176 reviews
5 stars
93
4 stars
9
3 stars
10
2 stars
6
1 star
58
What are people saying?
AI-generated from recent customer reviews
Exceptional Service
Rogerio received numerous commendations for his outstanding customer service, going above and beyond to assist customers with printing and shipping needs.
Staff Attitude
While many employees were praised for their friendliness and helpfulness, some reviews highlighted instances of rudeness and unprofessional behavior from certain staff members.
Self-Service Policy
Customers expressed frustration with the new self-service policy, feeling it detracted from the personal service they preferred.
Inconsistent Experience
Overall experiences varied significantly, with some customers reporting excellent service while others faced long wait times and unhelpful staff.
Operational Issues
Several reviews mentioned problems with printers and inconsistent store hours, leading to customer dissatisfaction.
- RBRuth BersaisNov 17, 20255.0The only FedEx location I'll go to. Really great at handling customers, as the line can get long. Smooth and quick transactions. Equipment is always up and running if you need to make a copy or print. Well kept and stocked, as well.
- MAMasha AngelovaOct 29, 20255.0Had the most incredible experience with Rogerio who went above and beyond to help me print my paperwork after the printers decided to charge me but not print. I’ve never had anyone take such care someone give this man a raise!!!!!
- ERElise RiseOct 27, 20255.0Rogerio is Amazing!! I had an incredible experience at this FedEx location thanks to Rogerio. I came in under a tight deadline needing five bound copies of an 80-page proposal printed and ready to deliver the same day. The file was large and wasn’t formatting correctly on the printer, but Rogerio calmly jumped in to troubleshoot. He went above and beyond — printing the tricky portfolio section one page at a time, coordinating with other staff to help organize the pages, personally checking that everything was in perfect order, and even finding me a box so I could transport the proposals safely. He stayed professional, kind, and efficient the entire time, even with the time pressure. Not everyone would have handled that situation with the same patience and care. Rogerio really saved the day — a true hero and a great example of customer service done right. I came back to this location. after I ran the proposal over to get his name so I could write this review. He deserves a big thank you.
- OKOliver KatzOct 24, 20255.0Fantastic service. Rogerio rocks he is an absolute pro
- EMEmma MayberrySep 27, 20254.0Have been coming to this location for almost a year after moving in around the block. Generally speaking, I have found the people here to be very friendly, polite, and accommodating – the epitome of efficiency and customer service. Definitely a step up from the bored, apathetic attitudes at nearby UPS or Amazon return centers. I will say, in the last three months, they have instituted some sort of policy for store employees to direct us to a self service kiosk for printing labels ourselves. When I’ve asked “can you please just scan it for me” I’ve gotten the same talking point from a few employees: “what if I have a line, then you can do it yourself”. When I point out that there is no line, they still want me to scan and stick myself. Today this happened again and I finally asked if this is a new change of policy, which was confirmed. This new policy feels very dismissive - if I would rather wait and be attended to by a person instead of using a machine, I should have that choice as a customer. (Why have employees at all?! I much prefer to interact with the people who work in this store especially!) TLDR: New store policies forcing use of self-service stations (instead of just a suggestion for next time) are NOT GOOD, make me think twice about where I want to go for shipping/returns. Please change course so I can enjoy your delightful and helpful employees.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in New York offer?
FedEx Office Print & Ship Center provides printing, shipping, copying, digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
What are the operating hours for FedEx Office Print & Ship Center?
The center is open Monday to Friday from 8 AM to 8 PM, Saturday from 9 AM to 6 PM, and Sunday from 12 PM to 6 PM.
Where is FedEx Office Print & Ship Center located in New York?
It is located at 239 Seventh Ave, New York, NY 10011, USA.
What are some of the printing products available at FedEx Office Print & Ship Center?
Available products include business cards, presentation printing, flyers, brochures, sell sheets, manuals, booklets, newsletters, photo printing, yard signs, banners, posters, and specialty prints.
Which payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does FedEx Office Print & Ship Center provide any coupon deals or special offers?
Yes, FedEx Office offers coupons and deals available online at their official coupon deals page.
What nearby dining options are available around FedEx Office Print & Ship Center?
Nearby dining options include Ichiban Sushi for sushi, Starbucks for coffee and snacks, Jamba Juice for smoothies, 7th Street Burger for fast food, and ZaZu Mediterranean Street Food for Mediterranean cuisine.
Are there any nearby coffee shops where I can relax before or after visiting FedEx Office?
Yes, nearby coffee shops include Starbucks, Super Nice Coffee And Bakery, and Bosqe Flowers & Coffee, perfect for a relaxing break.
What nearby services can complement my visit to FedEx Office Print & Ship Center?
Nearby services include Laser Your Tat of NYC for tattoo removal, Robert Hanna for automotive repairs, and Beach Bum Tanning for tanning services.
Can you tell me about the social media platforms where I can follow FedEx Office Print & Ship Center for updates?
You can follow FedEx Office on Facebook, Instagram (@fedex), Twitter (@FedExOffice), LinkedIn, Pinterest, TikTok, and YouTube for the latest updates and tips.