FedEx Office Print & Ship Center

4.6
1105 reviews
FedEx Office Print & Ship Center located at 221 W 72nd St

About

Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in New York, NY provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.

Location

FedEx Office Print & Ship Center
221 W 72nd St, New York, NY
10023, United States

Hours

Reviews

2.7
126 reviews
5 stars
42
4 stars
10
3 stars
2
2 stars
11
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with many customers reporting rude and unhelpful staff.

Staff Competence

Several customers expressed frustration with staff incompetence, including issues with printing and shipping services.

Service Speed

Many reviews mentioned slow service, with long wait times and inefficient handling of tasks.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and positive attitudes.
  • BM
    Ben M
    5 days ago
    1.0
    As others have mentioned, Michael was one of the worst humans I've had the displeasure of interacting with. Rude from the get-go and seemed angry that someone was asking him to do his work. How this boy still has a job in customer service is beyond me.
  • SS
    Susan
    Dec 31, 2025
    2.0
    If I call asking your hours today, don’t respond to me saying they should be online. That’s not what I asked. I asked you on the phone for a normal answer. Especially when it is New Year’s eve. Do better! Is it really that difficult? They need to be more strict who they put on the phone. This is NYC where the options are limitless for me timo take my business to.
  • ZC
    Zoe Carver
    Aug 26, 2025
    1.0
    Michael was extremely rude and yelled at me. He put in the information wrong and rushed the process at every turn. The package was returned to sender because of this. Save yourself being harassed and just go to DHL. It will be faster shipping too if you if you count for the package being sent back due to FedEx errors.
  • AA
    Aron
    Jul 24, 2025
    1.0
    if your item is more than 1000 dollars you cannot declare that value. If you go through their website they say limit is higher. Why do we have fedex, seriously?
  • JC
    Jake Cohen
    Mar 28, 2021
    5.0
    Helpful for a printing job!

Frequently Asked Questions About FedEx Office Print & Ship Center

What services does FedEx Office Print & Ship Center at 221 W 72nd St provide?

They offer printing, shipping, copying, digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.

What are the operating hours of FedEx Office Print & Ship Center in New York?

Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.