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FedEx Office in New York, NY provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
3.1
163 reviews
5 stars
68
4 stars
15
3 stars
11
2 stars
7
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some staff praised for their helpfulness while others are criticized for being rude and unprofessional.
Staff Performance
Several employees received commendations for going above and beyond, while others were noted for poor attitudes and lack of assistance.
Efficiency
Customers frequently reported long wait times and understaffing issues, leading to frustration during busy periods.
Facility Issues
There were complaints about malfunctioning machines and cleanliness, impacting the overall customer experience.
Positive Experiences
Despite negative feedback, many customers expressed satisfaction with specific staff members and the quality of service received.
- LNLisa (Lisa in NY)2 days ago2.0I took 10 pounds of papers to be shredded this morning and had very courteous and efficient service. I returned an hour later with 20 more pounds to be shredded, and a different clerk told me that I had to remove the staples from all of my documents. I calmly explained that there was no way an industrial shredder could not accept staples when my tiny home shredder does. He said that's what they were told. I spent 20+ minutes removing staples and politely asked him, as I was leaving, to please check with the people who come and pick up the bins about the staples. He said that was what they were told and it didn't seem he would follow up.
- DMDiane MyersOct 8, 20255.0I was having problems printing some forms I needed to exchange my out of state license on the self-serve machine and Jerry was so patient, understanding, and helpful! He helped explain sometimes they cause issue and printed each of them behind the counter for me. Thanks again Jerry!
- KKKaitlinAug 13, 20251.0Walked 8 blocks in the rain with box to drop off. Manager said can’t return because box was wet. This is the worst customer service. FedEx please hire someone new to manage that has better customer service skills. The other customer came with a man and received better treatment by the way. Just want to note the discrepancy
- AWAngela WangAug 6, 20255.0Truly grateful to this FedEx center for all their help today. I had two heavy packages to pick up and was preparing to haul them by myself to the curb and wait for my movers to come - but staff member Adam came to my rescue and went above and beyond to transport and unload these packages for me. My movers came an hour late so I especially appreciated Adam and his coworker for their kindness and humor in accommodating my situation. Thank you so much Adam!
- VPVeronica PoloneitchikJul 27, 20255.0The only FedEx location I go for service. Incredible guys working there, always eager to help and guide you with whatever you need. No other place cares about you as much as these guys!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in New York offer?
FedEx Office Print & Ship Center provides printing, shipping, copying, digital printing, direct mail, signs and graphics, fax services, passport photos, online notary, lamination, binding, and more.
What are the operating hours of FedEx Office Print & Ship Center in New York?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I pick up my printing orders in-store at FedEx Office Print & Ship Center?
Yes, FedEx Office offers in-store pickup for printing orders placed online for your convenience.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does FedEx Office Print & Ship Center provide passport photo services?
Yes, the center offers passport photo processing services.
Is there Wi-Fi available at FedEx Office Print & Ship Center?
Yes, AT&T Wi-Fi is available on-site for customer use.
Where is FedEx Office Print & Ship Center located in New York?
It is located at 1370 Third Ave, New York, NY 10075, USA.
Are there nearby parking options around FedEx Office Print & Ship Center?
Yes, nearby parking options include Impark and The Empire parking facilities, which make visiting the center convenient.
What dining options are close to FedEx Office Print & Ship Center?
Nearby dining includes Bella Roma Pizza & Pasta, Cucina Ciano (Italian), Sushi Noz (Japanese), and Chopt Creative Salad Co. for salads and fast food.
What nearby amenities can I visit before or after using FedEx Office Print & Ship Center?
You can visit Walgreens for pharmacy needs, Robert Simon Fine Art gallery for art appreciation, or enjoy desserts at Harbs and ice cream at Chloe's Soft Serve Fruit Co.