FedEx Office Print & Ship Center

4.8
1412 reviews
FedEx Office Print & Ship Center located at 335 Broadway

About

Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in New York, NY provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.

Location

FedEx Office Print & Ship Center
335 Broadway, New York, NY
10013, United States

Hours

Reviews

3.2
166 reviews
5 stars
80
4 stars
8
3 stars
7
2 stars
13
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unhelpful interactions.

Staffing Issues

Many reviews mention that the store is often understaffed, leading to long wait times and stressed employees.

Service Quality

Customers have experienced inconsistent service quality, with some praising quick and efficient help, while others faced issues with printing and shipping.

Product Availability

Several customers expressed frustration over the need to purchase specific materials or packaging to complete their tasks, which they felt should have been provided.
  • MR
    Miguel Rojas
    Dec 15, 2025
    1.0
    Used their printers to print a shipping label. Needed a piece of tape to attach it to the package. Asked the front desk associate and he said he couldn’t help because it was a USPS label—unless I wanted to buy a whole roll of tape for $8–$10. Like… what? I literally just used your machines and spent money.
  • JS
    Jay Setler
    Dec 8, 2025
    1.0
    Came here to return a small item I packaged in an envelope to Walmart. It’s the only FedEx that advised I had to buy one of their special envelopes to use the free return. I went to the place in UES where these imaginary rules for business don’t exist.
  • GC
    Geraldine Contreras
    Dec 5, 2025
    5.0
    The staff is here so friendly almost wanted to stay and hang out :)
  • JH
    Joshua H
    Nov 10, 2025
    2.0
    Terrible experience trying to ship a package at this location. Customer service person was extremely unfriendly and told me that FedEx does not insure packages. She then asked the value and told me that I would be charged based on the value, even though it wasn’t “insurance“. I had packed an item in the original packaging (it was a computer) but she told me that she couldn’t put in the full value due to the fact that it has been opened. I finally left and went to UPS. Really unfortunate downfall for a company that has traditionally been known for high levels of Customer Service.
  • BJ
    Bikram Jirel
    Oct 15, 2025
    5.0
    Was easy and quick 😊

Frequently Asked Questions About FedEx Office Print & Ship Center

What services does FedEx Office Print & Ship Center in New York offer?

FedEx Office provides printing and shipping expertise including copying, digital printing, direct mail, signs and graphics, shipping, passport photos, online notary, lamination, binding, fax services, computer rental, and design services.

What are the operating hours of FedEx Office Print & Ship Center at 335 Broadway?

The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.