FedEx Office in New York, NY provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unhelpful interactions.
Staffing Issues
Many reviews mention that the store is often understaffed, leading to long wait times and stressed employees.
Service Quality
Customers have experienced inconsistent service quality, with some praising quick and efficient help, while others faced issues with printing and shipping.
Product Availability
Several customers expressed frustration over the need to purchase specific materials or packaging to complete their tasks, which they felt should have been provided.
MR
Miguel Rojas
Dec 15, 2025
1.0
Used their printers to print a shipping label. Needed a piece of tape to attach it to the package. Asked the front desk associate and he said he couldn’t help because it was a USPS label—unless I wanted to buy a whole roll of tape for $8–$10. Like… what? I literally just used your machines and spent money.
JS
Jay Setler
Dec 8, 2025
1.0
Came here to return a small item I packaged in an envelope to Walmart. It’s the only FedEx that advised I had to buy one of their special envelopes to use the free return. I went to the place in UES where these imaginary rules for business don’t exist.
GC
Geraldine Contreras
Dec 5, 2025
5.0
The staff is here so friendly almost wanted to stay and hang out :)
JH
Joshua H
Nov 10, 2025
2.0
Terrible experience trying to ship a package at this location. Customer service person was extremely unfriendly and told me that FedEx does not insure packages. She then asked the value and told me that I would be charged based on the value, even though it wasn’t “insurance“. I had packed an item in the original packaging (it was a computer) but she told me that she couldn’t put in the full value due to the fact that it has been opened. I finally left and went to UPS. Really unfortunate downfall for a company that has traditionally been known for high levels of Customer Service.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in New York offer?
FedEx Office provides printing and shipping expertise including copying, digital printing, direct mail, signs and graphics, shipping, passport photos, online notary, lamination, binding, fax services, computer rental, and design services.
What are the operating hours of FedEx Office Print & Ship Center at 335 Broadway?
The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I print and pick up my documents at FedEx Office Print & Ship Center?
Yes, FedEx Office offers online printing and convenient in-store pickup for flyers, brochures, presentations, banners, and signs.
Is FedEx Office Print & Ship Center accessible on mobile apps?
Yes, FedEx Office has apps available on both iOS and Android platforms for convenient shipping and printing services.
What nearby food options are available around FedEx Office Print & Ship Center?
Nearby you can find Woops!, a French café specializing in macarons and desserts, 787 Coffee, a coffee shop and bakery with internet café services, and Mon Cher Market, a delicatessen and buffet restaurant.
Are there any fitness or wellness centers near FedEx Office at 335 Broadway?
Yes, nearby facilities include Fithouse gym, JDI Barbell Tribeca offering gym, nutritionist and yoga studio services, SLT Tribeca pilates studio and gym, as well as Evolve Med Spa providing medical spa and hair removal services.
Which public or government services are close to FedEx Office in New York?
Close by are the City of New York Health and Mental Hygiene Department and the N Y City Bronx/Queens Office community center providing public and government assistance.
Does FedEx Office Print & Ship Center offer passport photo services?
Yes, passport photo services are available on-site at FedEx Office Print & Ship Center.
How can I contact FedEx Office Print & Ship Center?
You can call them at +1 212-406-1220 or email USA0231@FEDEX.COM for inquiries and support.