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FedEx Office in New York, NY provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
3.3
163 reviews
5 stars
79
4 stars
8
3 stars
7
2 stars
13
1 star
56
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Customer experiences with staff were mixed, with some praising their helpfulness and friendliness, while others reported rudeness and lack of assistance.
Service Efficiency
Many customers appreciated the quick and efficient service, especially for printing and shipping tasks, though some noted understaffing leading to delays.
Customer Service Issues
Several reviews highlighted significant issues with customer service, including unhelpful responses, poor handling of complaints, and negative interactions with staff.
Cleanliness and Environment
The store was generally described as clean, but some customers reported unsanitary conditions and a disorganized environment.
Pricing Concerns
Customers expressed dissatisfaction with pricing, citing high costs for services like printing and shipping, which they felt were not justified.
- JHJoshua HNov 10, 20252.0Terrible experience trying to ship a package at this location. Customer service person was extremely unfriendly and told me that FedEx does not insure packages. She then asked the value and told me that I would be charged based on the value, even though it wasn’t “insurance“. I had packed an item in the original packaging (it was a computer) but she told me that she couldn’t put in the full value due to the fact that it has been opened. I finally left and went to UPS. Really unfortunate downfall for a company that has traditionally been known for high levels of Customer Service.
- BJBikram JirelOct 15, 20255.0Was easy and quick 😊
- QLQ LeeSep 24, 20251.0Used their printer to try and make colored copies and they all came out messed up so I called their clerk and showed it to him, he tried it and again it came out all messed up, this was clearly a printer issue.. he said no refunds!! What the heck!!!
- AAAlbertSep 16, 20251.0The only reason why I would still frequent the place was just because there isn't any other copy center nearby... After my most recent customer service experience I think I will now walk the extra five or 10 minutes needed to get to a different FedEx or UPS copy store. For real people whatever happened to just regular decent customer service?
- ABAlizay BaluchSep 14, 20252.0The store was extremely understaffed and overworked. I needed help with some printing and photocopying. There were only two workers in the whole store, and they were trying to do so many different tasks at the same time. I felt so bad asking them for help because they were talking amongst themselves about how their store is so understaffed. It was a very stressful experience, and I kept hesitating to ask for their help and tried to do it on my own. Please pay them more or hire more workers for reasonable customer service. The reason I gave two stars is for the workers who were still trying their best
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in New York offer?
FedEx Office provides printing and shipping expertise including copying, digital printing, direct mail, signs and graphics, shipping, passport photos, online notary, lamination, binding, fax services, computer rental, and design services.
What are the operating hours of FedEx Office Print & Ship Center at 335 Broadway?
The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I print and pick up my documents at FedEx Office Print & Ship Center?
Yes, FedEx Office offers online printing and convenient in-store pickup for flyers, brochures, presentations, banners, and signs.
Is FedEx Office Print & Ship Center accessible on mobile apps?
Yes, FedEx Office has apps available on both iOS and Android platforms for convenient shipping and printing services.
What nearby food options are available around FedEx Office Print & Ship Center?
Nearby you can find Woops!, a French café specializing in macarons and desserts, 787 Coffee, a coffee shop and bakery with internet café services, and Mon Cher Market, a delicatessen and buffet restaurant.
Are there any fitness or wellness centers near FedEx Office at 335 Broadway?
Yes, nearby facilities include Fithouse gym, JDI Barbell Tribeca offering gym, nutritionist and yoga studio services, SLT Tribeca pilates studio and gym, as well as Evolve Med Spa providing medical spa and hair removal services.
Which public or government services are close to FedEx Office in New York?
Close by are the City of New York Health and Mental Hygiene Department and the N Y City Bronx/Queens Office community center providing public and government assistance.
Does FedEx Office Print & Ship Center offer passport photo services?
Yes, passport photo services are available on-site at FedEx Office Print & Ship Center.
How can I contact FedEx Office Print & Ship Center?
You can call them at +1 212-406-1220 or email USA0231@FEDEX.COM for inquiries and support.