FedEx Office in New York, NY provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
The manager is so sweet and helpful. She always goes above and beyond to help everyone that comes in. Great customer service!!!!
JL
Julia Van Loon
Oct 21, 2025
1.0
They really need to re-group as far as staffing. There is one gentleman working there - he's been there a while and he can't walk and chew gum at the same time and somehow makes this the customer's fault. He is overwhelmed and underserves the clients.
AP
Ana Peña-Garcia
Oct 14, 2025
1.0
The customer service at this location was appallingly poor. I arrived simply to drop off a package with a pre-paid label, an elementary transaction that should have required neither time nor effort. Instead, the individual at the counter managed to make the experience remarkably unpleasant through their dismissive and unprofessional demeanor. It is deeply concerning that such conduct is tolerated under the FedEx name.
RR
RAB
Oct 13, 2025
1.0
I will never go back to this location after being put down, shamed, and blamed by the staff. Stone-cold, angry, unfriendly terrible customer service. Very bad experience.
KG
katia graytok
Oct 6, 2025
1.0
My main complaint is that the service person at the 1602 2nd Ave, NYC location was unprofessional and condescending to me when I attempted to ship a package to Canada. I arrived prepared, with all required documents printed and ready. When she requested the documents by email, I explained that I did not have access to them on my phone. She became frustrated when my copy wouldn't scan, condescendingly spoke to me, and treated me as if I were illiterate, and asked me to read back to her the words “scan” as if I didn't know what “scan” meant. I then took my package to another FedEx location on Lexington Avenue, where the staff was professional and appreciated that I had all the necessary paperwork. I recommend that the manager at the 2nd Avenue site receive customer service training and address their attitude toward customers.
Frequently Asked Questions About FedEx Office Print & Ship Center
Where is FedEx Office Print & Ship Center located?
FedEx Office Print & Ship Center is located at 1602 2nd Ave, New York, NY 10028.
What are the operating hours of FedEx Office Print & Ship Center?
The center is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What printing services does FedEx Office offer?
FedEx Office provides digital color printing, poster printing, business cards, brochures, flyers, banners, photo printing, canvas prints, signs, laminating, and binding services.
What shipping services are available at this FedEx location?
Services include FedEx Express and FedEx Ground shipping, packaging and shipping, FedEx package pick-ups, and holding packages at the FedEx location for pick up.
Can I get passport photos and visa services at FedEx Office Print & Ship Center?
Yes, passport photos and online notary services along with visa and passport processing are offered at this center.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any dining options near FedEx Office Print & Ship Center?
Yes, nearby dining options include Josie's Kitchen (vegan restaurant), Taco Bell (Mexican fast food), Dunkin' (coffee and donuts), Sakagura (Japanese sushi), and Jackson Hole (burger restaurant).
Where can customers grab a quick snack or coffee near the FedEx Office?
Customers can visit Dunkin' for coffee and donuts, Mister Softee for ice cream, and Subway or Taco Bell for quick meals.
Are there any nearby parks or recreational spots near FedEx Office Print & Ship Center?
John Finley Walk, a local park with attractions, is nearby and a pleasant place to relax before or after your FedEx visit.
Is there any professional service near FedEx Office that could help with design needs?
Yes, KAC NYC offers graphic and web design services close to the FedEx location, ideal for customers needing professional design assistance.