Brand Certified
DHL Express Service Point New York
4.9(280 reviews)
Certified by DHL Express Service Point New York • Feb 22, 2026
Business Details
204 W 96th St, New York, NY
10025, United States
Certified by DHL Express Service Point New York • Feb 22, 2026
(646) 398-9355
Certified by DHL Express Service Point New York • Feb 22, 2026
https://locations.us.express.dhl.com/ny/new-york/204-w-96th-st
Certified by DHL Express Service Point New York • Feb 22, 2026
About
Certified by DHL Express Service Point New York • Feb 22, 2026
Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Upper West Side in New York offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Location
Certified by DHL Express Service Point New York • Feb 22, 2026
Hours
Certified by DHL Express Service Point New York • Feb 22, 2026
Reviews
4.9
280 reviews
5 stars
272
4 stars1
3 stars1
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Aman, Kamal, and Joshua, for their professionalism, helpfulness, and efficiency.
Efficiency
Many reviews highlighted the quick and smooth service provided, making shipping processes easy and stress-free.
Knowledgeable Staff
The staff demonstrated a strong understanding of shipping regulations and procedures, which customers found reassuring.
Mixed Experiences
While most feedback was positive, there were isolated complaints regarding specific service issues, such as a denial of box purchase.
- NFNasser FakhroJan 16, 20265.0I came in today and was assisted by kamal. He was excellent! Very professional and extremely helpful. Took care of a package of 20+ items in the most careful manner. Highly recommended!
- AHAtsegbua HomeJan 8, 20265.0Josh - was extremely helpful and thorough in getting my items packaged and shipped out.
- JMJavier Castello MatelunaJan 8, 20265.0Great service by joshua
- OAOmar AnsariJan 5, 20265.0I highly recommend this DHL location. Amazing service, super smooth, and staff are very knowledgeable about shipping regulations and global nuances. it makes sense that they have a 4.9 star rating on google!
- VSVratul SharmaDec 24, 20255.0Aman was amazing! She listened patiently to my issue- she explained everything clearly, fixed it fast, and followed up perfectly. Package arrived on time—professional and caring service! ⭐⭐⭐⭐⭐
Frequently Asked Questions About DHL Express Service Point New York
What are the operating hours of DHL Express Service Point New York at Upper West Side?
The service point is open Monday to Friday from 10:00 AM to 7:00 PM, and Saturday to Sunday from 10:00 AM to 6:00 PM.
What types of shipping services does DHL Express Service Point New York offer?
They offer international shipping, next day shipping, and delivery services for personal or business needs with options for day and time-definite shipments.
Can I ship passports or luggage through DHL Express Service Point New York?
Yes, DHL experts can help you ship passports, luggage, or packages of any size both domestically and internationally.
What payment methods are accepted at DHL Express Service Point New York?
Payments are accepted via American Express, Apple Pay, Check, Discover, Mastercard, and Visa.
Is delivery service available at DHL Express Service Point New York?
Yes, DELIVERY services are offered as part of their pickup and delivery options.
Where is the DHL Express Service Point New York located?
It is located at 204 W 96th St, New York, NY 10025, USA, in the Upper West Side neighborhood.
Are there any cafes near DHL Express Service Point New York where I can relax before or after shipping?
Yes, Gertrude is a nearby cafe where you can enjoy a coffee or snack before or after your visit to DHL.
If I need locksmith or home security services near DHL Express Service Point New York, where should I go?
Dial Locksmith is a nearby provider specializing in key and locksmith services as well as home security.
Are there any mobile phone repair or electronics service stores near DHL Express Service Point New York?
Yes, uBreakiFix is a nearby store offering mobile phone repair and IT services for your convenience.
Can I find telecom services close to DHL Express Service Point New York?
Metro by T-Mobile is nearby, offering telecommunications and mobile phone retail services you might find useful.
Brand Certified Facts from DHL Express Service Point New York
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Certified February 22, 2026Yext Knowledge Graph
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