DHL Express Service Point New York

4.7
148 reviews

About

Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at UN Midtown East in New York offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • Wheelchair accessible entranceAvailable

Location

DHL Express Service Point New York
886 2nd Ave, New York, NY
10017, United States

Hours

Reviews

4.7
148 reviews
5 stars
136
4 stars
1
3 stars
0
2 stars
0
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Francheska, received high praise for being friendly, helpful, and professional, making the shipping process smooth and stress-free.

Efficiency

Many customers noted the quick service and efficiency of the staff, often completing transactions in a timely manner.

Store Hours

Several reviews mentioned issues with the store not opening on time, leading to frustration among customers.

Overall Experience

The majority of feedback reflected a positive overall experience, with customers expressing satisfaction and a willingness to return.
  • AK
    Angela Katrichis
    3 days ago
    5.0
    Fantastic service! I came in just before closing on Friday evening. Jannette was incredibly efficient, patient, and thorough as she made sure all my documentation was in order and processed timely enough to be picked up by the deliver driver, Joshual, who graciously waited for all the customers on line to have their packages processed so that he could take them for delivery before the weekend. Compassionate, person-centered service!
  • ND
    Nagehan Dobler
    Jan 2, 2026
    5.0
    Very efficient and friendly staff
  • AC
    Abby Caulkins
    Dec 30, 2025
    5.0
    Francheska was extremely helpful, this was the best DHL location I've been to!
  • UT
    Usman Tariq
    Dec 15, 2025
    5.0
    I had an important document that I had to send. After comparing prices between other couriers, DHL offered me a great price along with great service too! Both the lady and the man at the desk were helpful and ensuring that every step was done carefully. The address part was a bit tricky since the place I was sending to wasn’t available for shipping and personally, I wasn’t familiar with it too, so they made sure to go above and beyond and provided me great service. My dad’s phone was about to die at the worst moment, when we needed the address from the receiver and they lent us a charger for the time being. It was my first time sending documents via a courier service and I’m glad that they helped and made my job easier today. Thank you very much!
  • SA
    Salman Ashraf
    Dec 4, 2025
    5.0
    Francheska was incredibly polite and helpful during my visit. I needed to dispatch an international courier package, and she took care of everything with ease. She guided me through the process, made sure all the details were correct, and handled it so professionally that the whole experience felt effortless. Her friendliness and patience truly stood out. Excellent customer service—thank you, Francheska! 🙌

Frequently Asked Questions About DHL Express Service Point New York

What is the address of DHL Express Service Point New York at UN Midtown East?

The DHL Express Service Point is located at 886 2nd Ave, New York, NY 10017, US.

What are the operating hours of DHL Express Service Point New York?

The service point is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and closed on Sundays and November 1, 2025 (holiday).