DHL Express Service Point New York

4.7
257 reviews
Get DirectionsCallWebsite

Business Details

225 W 23rd St, New York, NY
10011, United States
(646) 758-7229
https://locations.us.express.dhl.com/ny/new-york/225-w-23rd-st
GoogleFacebookInstagramTwitter

About

Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Chelsea in New York offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • DeliveryAvailable
  • Wheelchair accessible entranceAvailable

Location

DHL Express Service Point New York
225 W 23rd St, New York, NY
10011, United States

Hours

Reviews

4.7
257 reviews
5 stars
239
4 stars
2
3 stars
0
2 stars
0
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and professional service provided by staff members, particularly highlighting employees like Jeannette, Alberto, and Sumaiya.

Efficiency

Many reviews noted the quick and efficient service, with several customers mentioning fast processing times and smooth shipping experiences.

Knowledgeable Staff

Reviewers appreciated the staff's knowledge and ability to explain shipping processes clearly, making the experience less stressful.

Mixed Experiences

While most feedback was positive, there were a few negative comments regarding lost packages and poor customer service in isolated incidents.
  • DD
    Dianna
    Jan 5, 2026
    5.0
    always such friendly and reliable service here. i have another dhl closer to me in my neighbourhood but i much prefer dropping stuff off here if i have plans in the area.
  • SK
    Saeed Khan
    Dec 15, 2025
    5.0
    Mr. Saheb is an outstanding employee at DHL. He took the time to clearly explain how the entire shipping process works, making everything easy to understand. He also went above and beyond to offer me a very fair and reasonable price for my shipment. Excellent customer service he truly made the experience smooth and stress-free!
  • MB
    Moriah Blackman
    Nov 26, 2025
    5.0
    The employee at the counter on Monday was extremely helpful and explained everything, very knowledgeable and I was left with no surprises upon shipping . Package was delivered today as he said.
  • CW
    Christiaan Weeren
    Nov 7, 2025
    5.0
    Excellent and friendly servce
  • AM
    Azmain Mahi
    Jul 28, 2025
    5.0
    I had an excellent experience with Sumaiya from DHL. She was professional, efficient, and very helpful throughout the process. She answered my questions clearly and made sure everything was handled smoothly. It’s rare to find such attentive service thank you, Sumaiya, for making the process easy and stress free.
Read more reviews on Google

Frequently Asked Questions About DHL Express Service Point New York

What services does DHL Express Service Point New York in Chelsea offer?

It offers international shipping services and next day shipping and delivery for personal and business needs, including shipping luggage, passports, or packages of any size.

Where is DHL Express Service Point New York located?

It is located at 225 W 23rd St, New York, NY 10011, USA, in the Chelsea area.