DHL Express Service Point New York

4.7
255 reviews
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Business Details

225 W 23rd St, New York, NY
10011, United States
(646) 758-7229
https://locations.us.express.dhl.com/ny/new-york/225-w-23rd-st
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About

Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at Chelsea in New York offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • DeliveryAvailable
  • Wheelchair accessible entranceAvailable

Location

DHL Express Service Point New York
225 W 23rd St, New York, NY
10011, United States

Hours

Reviews

4.7
255 reviews
5 stars
237
4 stars
2
3 stars
0
2 stars
0
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight the exceptional customer service provided by staff members, particularly Jeannette, Alberto, and Francheska, who are noted for their friendliness, professionalism, and efficiency.

Efficiency

Customers frequently mention the quick and efficient service they received, with many noting that their shipping processes were handled smoothly and without delays.

Mixed Experiences

While many reviews are positive, there are a few negative experiences regarding lost packages and poor customer service, indicating inconsistency in service quality.

Cleanliness and Atmosphere

The location is described as clean and welcoming, contributing to a pleasant shipping experience for customers.

Bilingual Support

Several reviews appreciate the staff's ability to communicate in multiple languages, enhancing the service experience for diverse customers.
  • CW
    Christiaan Weeren
    Nov 7, 2025
    5.0
    Excellent and friendly servce
  • AM
    Azmain Mahi
    Jul 28, 2025
    5.0
    I had an excellent experience with Sumaiya from DHL. She was professional, efficient, and very helpful throughout the process. She answered my questions clearly and made sure everything was handled smoothly. It’s rare to find such attentive service thank you, Sumaiya, for making the process easy and stress free.
  • NB
    Nicoleta B
    Jul 26, 2025
    5.0
    Sumaya was super helpful and friendly, patient with waiting for my documents. Great service
  • SC
    Sybao Cheng-Wilson
    Jun 29, 2025
    5.0
    Great service, professional and polite! Thank you DHL!
  • JR
    Jinna Kim Rizzuto
    Jun 25, 2025
    5.0
    Efficient, friendly, & amazing service. Thank you so much for your help today Sammaya (sorry for misspelling).
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Frequently Asked Questions About DHL Express Service Point New York

What services does DHL Express Service Point New York in Chelsea offer?

It offers international shipping services and next day shipping and delivery for personal and business needs, including shipping luggage, passports, or packages of any size.

Where is DHL Express Service Point New York located?

It is located at 225 W 23rd St, New York, NY 10011, USA, in the Chelsea area.