Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4992 in New Rochelle offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Main Street Plaza, East Main And Stephenson Blvd.
The staff is consistently praised for being friendly, helpful, and knowledgeable, providing excellent customer service.
Efficiency
Many customers noted the quick and efficient service, even during busy times.
Mixed Experiences
While most reviews are positive, there are some complaints regarding inconsistent service and specific negative experiences.
Cleanliness and Organization
The store is frequently described as clean and well-organized, contributing to a pleasant customer experience.
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Tracey Parsehian
6 days ago
5.0
The staff are friendly, competent & efficient.
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Niche
Dec 13, 2025
4.0
Great customer service, very knowledgeable.
Always busy.
But they get the job done fast and convenient
NS
Natalia Sanches
Dec 2, 2025
5.0
Friendly and always helpful! Excellent service and staff!
DY
Diane Young
Nov 9, 2025
5.0
Customer service experience met my expectations. The sales agent was very nice and expert.
KC
Kevin Cullen
Nov 1, 2025
1.0
I had a very frustrating experience with the store recently. I had a laptop and charger. I needed to get to my college student in upstate NY. I had wanted the young woman who was working the counter to package it up for me while I waited, but she pointed at the long line and said that she would do it once things slowed down. I felt a little uneasy about that, but agreed anyway against my better judgment. Sure enough, the laptop arrived in upstate New York without the charger, which was very specific for that laptop and now my kid is without a working laptop for another week. 🤯