Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0982 in New Rochelle offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - G&G Plaza - Corner North Ave & Quaker Ridge Road.
Details
- DeliveryNot available
Location
Hours
Reviews
4.5
308 reviews
5 stars
270
4 stars2
3 stars2
2 stars3
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and professional, providing excellent customer service and going above and beyond for customers.
Efficiency
Customers appreciate the quick and efficient service, with many noting the fast handling of shipping and returns.
Positive Atmosphere
The store is frequently mentioned as having a welcoming and pleasant atmosphere, making customers feel valued and appreciated.
Mixed Experiences
While most reviews are positive, there are a few reports of poor customer service experiences, indicating inconsistency in staff interactions.
- BPBruna Vazquez Pessuto6 days ago5.0The team at The UPS Store - 1333A North Ave was great today. I shipped a Christmas package to the UK and they made the whole process easy. They explained everything clearly and were really patient! Just super helpful and friendly service.
- RARafaella ArantesDec 27, 20255.0I had an excellent experience with the Blueprint services at this UPS Store. The team was fast, and extremely professional from start to finish. They do same day printing which was much needed. I would definitely reccomend.
- SNSu Ming NegrinDec 25, 20255.0I absolutely love my local UPS Store! The entire team is always friendly, helpful, knowledgeable, and genuinely caring. Every visit feels welcoming, they take the time to help, answer questions, and make the process easy and stress-free. I truly enjoy seeing everyone there because they are so kind and consistently go above and beyond. Customer service like this is rare, and it makes all the difference. Highly recommend!
- MRMarie RizzoDec 20, 20255.0I literally come to this store 3 times a week, and there’s never a time where they’re less than excellent Their personalities and the way they talk to people makes you want to stay there! Can’t recommend enough And there’s always a line and they work fast it’s never a bother And everyone is helpful Absolutely the best store in town ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
- JPJenn PDec 20, 20251.0I had a very disappointing experience at this UPS Store today. I came in to return a Macy’s order using the QR code provided by Macy’s. It was one order consisting of two boxes, which is common for large or multi-piece items. The associate at the counter was dismissive and unhelpful, insisting he would not accept the return unless the two boxes were taped together. When I asked if tape could be provided so I could comply, he bluntly responded that he could not help and offered no solution. The tone was rude and unnecessary, especially for a basic customer service request. This was not about store policy—it was about attitude. A simple explanation or minimal assistance would have gone a long way. Based on other reviews posted today, this appears to be a pattern of poor customer service, not an isolated incident. I would not recommend this location if you expect basic courtesy or help with standard returns.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the opening hours of The UPS Store #0982 in New Rochelle?
The UPS Store is open Monday through Friday from 8:30 AM to 6:30 PM, Saturdays from 8:30 AM to 4:30 PM, and Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
What services does The UPS Store #0982 offer?
They offer shipping, packing, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
Where is The UPS Store #0982 located?
It is located at 1333A North Ave, New Rochelle, NY 10804, in the G&G Plaza at the corner of North Ave and Quaker Ridge Road.
Does The UPS Store #0982 provide mailbox rental services?
Yes, they provide mailbox rental and mailbox services for all your mail and packages.
Is The UPS Store #0982 open on holidays?
The store is closed on Thanksgiving (Nov 27, 2025), Christmas (Dec 25, 2025), New Year's Eve (Dec 31, 2025), New Year's Day (Jan 1, 2026), and Jan 19, 2026. It has regular hours on Veterans Day (Nov 11, 2025) and the day after Thanksgiving (Nov 28, 2025).
What payment methods are accepted at The UPS Store #0982?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I find shredding services near The UPS Store #0982?
Yes, Shred Nations, specializing in shredding services and professional document destruction, is located nearby.
Are there any pet-related services near The UPS Store #0982?
Mobile Vet Squad, a nearby veterinarian service, is available in the area for your pet care needs.
Where can I get coffee or a quick snack close to The UPS Store #0982?
Dunkin', a coffee shop and donut restaurant, is located nearby and is a convenient place to visit before or after your trip to The UPS Store.
How can visiting nearby businesses like Furniture World or Salon Camaj complement my visit to The UPS Store?
After taking care of your shipping or printing needs at The UPS Store, you can conveniently shop for home furniture at Furniture World or enjoy beauty services at Salon Camaj, both located nearby.