United States Postal Service

2.7
21 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 40 Campion Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
40 Campion Rd, New Hartford, NY
13413, United States

Hours

Reviews

2.7
21 reviews
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  • IR
    Isaiah Ruffin
    Sep 27, 2025
    1.0
    Kim’s customer service was horrible! I brought in an application for a passport and it was double-sided and she refused to serve me.
  • AS
    Alyssa S
    Sep 6, 2025
    5.0
    they are sad, tired, and just want to go home. my appointment for a passport got cancelled ~20 minutes before it's time and then had little interest in helping with more information. i went to 3 other usps's and they were all nicer. i ended up doing a walk-in appointment at the usps in clinton. 5 stars just because i feel bad for them
  • LM
    Louis Martino
    May 30, 2025
    5.0
    I had a special request that required approval from the local postmaster, and although he wasn’t available when I first stopped in, both he and the supervisor followed up with me personally. I really appreciated how responsive and helpful they were throughout the process. It’s not every day you find a local office that takes the time to communicate clearly and make sure your concerns are addressed. Great experience and excellent customer service—thank you to the New Hartford Post Office team!
  • AP
    Arlene P.
    Mar 24, 2024
    1.0
    I rented a PO Box at this location for 6 months within this year. The entire time that I paid for their services, they would send away my packages, including Amazon packages. Even though on the agreement I signed to rent a P.O. Box it states that the USPS accepts Amazon packages and to use the Post office’s address and my P.O. Box number to receive it. When I contacted this location about them rejecting my packages they showed they were not properly trained and were very unprofessional. I chose not to renew my P.O. Box with this USPS location and I returned the keys for it. I was suppose to receive in return my $10 deposit. The female clerk, with brown hair, blonde highlights, seeing glasses, fair skin completion and a noticeably large facial scar told me that because my account was closed online (by me) she couldn’t see it in her computer if I was suppose to get a deposit back. I was in a rush and in no need to be involved in an argument with a thief. I’m leaving this review now because I just learned that for all USPS locations there is a $10 refundable key deposit for ALL P.O. Box’s and I hope no one else gets their money stolen from this mail courier office that is employed by the federal government. They should be professional, trained and should never steal from the paying customer, or anyone at all also including the government.
  • VM
    Virginia “Gin” Monaghan
    Mar 30, 2017
    5.0
    Larger post office with ample parking. Employee's are nice.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.