United States Postal Service

3.1
39 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 245 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
245 N Main St, New City, NY
10956, United States

Hours

Reviews

3.1
39 reviews
5 stars
18
4 stars
1
3 stars
2
2 stars
3
1 star
15
  • RR
    Ryan
    Oct 17, 2025
    3.0
    Put the option to rate the service at the END of the transaction. I went to select print and email and the guy ended the transaction. There are also no pens in the lobby.
  • YM
    Yela M
    Jul 29, 2025
    1.0
    I missed a mail delivery on Saturday and tried to receive the package on Monday, but no one ever came. I called the post office, and they told me it would be delivered the next day but again, nothing arrived. I eventually had to go in person to pick it up, and surprisingly, they didn’t even check my ID. Anyone could’ve claimed my package. That’s a serious security concern. Between the misinformation over the phone and the lack of ID verification, the entire experience was frustrating and disappointing.
  • SV
    Shawn Varughese
    Jun 9, 2023
    5.0
    Jonish Mathew had 5 star service !!! I got lucky coming Friday evening with short lines. He answered all my questions about certified mail and a read receipt.
  • NZ
    N. Z
    Aug 29, 2021
    1.0
    Never knew sending something via registered mail could take 2 1/2 hours. Classic governmental incompetence.
  • CG
    Caitlin Greig
    Jan 14, 2019
    1.0
    I just moved up here and we're having SO MUCH TROUBLE getting all of our mail and packages delivered. They constantly scan things incorrectly, literally throw packages at the door rather than even attempt to knock or ring the bell, and are just overall horrible.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.