Staples

3.8
317 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Mt. Vernon, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
275 East Sandford Blvd, Mt. Vernon, NY
10550, United States

Hours

Reviews

3.8
317 reviews
5 stars
168
4 stars
54
3 stars
18
2 stars
14
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for rudeness and lack of professionalism.

Efficiency

Many customers reported long wait times and inefficiencies, particularly with printing and shipping services, leading to frustration.

Store Environment

The store is generally described as clean and well-maintained, but issues with product availability and organization were noted.

Staff Knowledge

While some staff members were recognized for their knowledge and helpfulness, others were criticized for lack of training and poor service.
  • KL
    Kimberly Lewis
    5 days ago
    2.0
    This place sucks. Line for amazon return to the back of the store and if I hadn't said anything this person wouldn't have even started helping. On top of that he tells me I have to break down the box I was told to bring only to smile in the face of the next person with a box. In store 30 minutes ask for a manager and told they are busy. Person with attitude is Samuel
  • RP
    Robin Phoenix
    6 days ago
    2.0
    How is it that there are 6 copiers and only 2 are working? Very inconvenient.
  • LS
    Lester Smith
    Dec 31, 2025
    1.0
    My wife is high risk pregnant, came here for important printing necessities ALL but 1 machines are down (came last week was only TWO working), no order on which they’re taking consumers with barely any customer service. We won’t be coming back.
  • GT
    G. T.
    Dec 30, 2025
    1.0
    Mount Vernon Staples is the most inefficient for Amazon returns. Long lines, slow processing, forgotten receipts, no urgency, no backup support when overwhelmed. Poor training and unpleasant interactions. I avoid this location.
  • SB
    Steve Brown
    Dec 14, 2025
    5.0
    I really like the customer service I like the cashiers they’re informative and they will assist you in your needs .

Frequently Asked Questions About Staples

What are the regular business hours for Staples in Mt. Vernon, NY?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What services does Staples offer at the Mt. Vernon location?

Staples provides printing, shipping, technology, travel, and recycling services, including print services, tech support, direct mail, passport photos, Amazon returns, and pickup.