Staples

3.8
306 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Mt. Vernon, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
275 East Sandford Blvd, Mt. Vernon, NY
10550, United States

Hours

Reviews

3.8
306 reviews
5 stars
164
4 stars
52
3 stars
18
2 stars
12
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and attentive, others are criticized for rudeness and lack of professionalism.

Store Environment

The store is generally described as clean and well-maintained, with easy parking, but there are complaints about long lines and insufficient staffing during busy hours.

Product Availability

Customers appreciate the wide selection of products, but there are frequent mentions of items being out of stock or mislocated.

Printing Services

Printing services receive mixed reviews; some customers report positive experiences with staff assistance, while others express frustration with inefficiency and technical issues.

Management Issues

Several reviews highlight poor management and unprofessional behavior from certain staff members, leading to negative customer experiences.
  • AS
    Al Saura
    Nov 11, 2025
    5.0
    I was very happy with my purchase of an Epson Printer due to great assistance and knowledge from the sales person. Thank you!
  • HO
    Hannah Owusu
    Nov 1, 2025
    1.0
    This is the worse staples I’ve ever been to. I wish I could give them a zero star. Workers there look like there are not in the mood to work, you can be standing at the print station for hours asking for help and no one will help you. The store must be closed
  • HD
    Hary Davis
    Oct 29, 2025
    5.0
    Justin was super helpful! Yesterday I had came in because i had bought the wrong ink for my printer and he made the return process really easy, hee also helped me find the right one without any hassle he made the whole thing quick and simple.
  • JC
    Janet Cook
    Oct 28, 2025
    2.0
    Not really set up as a retail store. It's mainly doing services. And if you happen to convince them to sell you something, that's a bonus. Very long line.
  • AA
    Ann
    Oct 5, 2025
    5.0
    I had such a great experience at Staples on October 4th, all thanks to Derick! Even while waiting in line, I noticed how attentive and courteous he was with every customer and going above and beyond to assist and guide people with ease. When it was my turn, he didn’t miss a beat. He was super helpful, patient, and made me feel genuinely welcomed. It’s always refreshing to come across someone who takes so much pride in their customer service.

Frequently Asked Questions About Staples

What are the regular business hours for Staples in Mt. Vernon, NY?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What services does Staples offer at the Mt. Vernon location?

Staples provides printing, shipping, technology, travel, and recycling services, including print services, tech support, direct mail, passport photos, Amazon returns, and pickup.