Certified by United States Postal Service • Apr 12, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 15 S 1st Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Apr 12, 2026
Certified by United States Postal Service • Apr 12, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Reviews
1.3
322 reviews
5 stars
16
4 stars
5
3 stars4
2 stars
8
1 star
289
MC
Marilyn Cordova
Mar 21, 2026
1.0
I wish I could say 00000 starts worst place ever
Whoever works at this post office needs to be retrained back again they do not know how to talk to people I was there today to pick in my mail and this random girl with a white wig acting like she's the owner of this place I give here my id and she trow my Id like I own here some or I don't know saying there's nothing for you here so you are telling that my mail is not here when I can clearly see multiples notifications on my email about me receiving mails and you are telling that there's nothing there ?
First of all they want to talk to you like you work for them talking to you like you are a piece of trash or something else,
HAVE SOME RESPECT FOR POPLE AND STOP ACTING LIKE THEM
FRONT CASHIERS OWN THIS PLACE
ONE DAY SOMEBODY CRAZIER THAT THEM WILL COME AND THEY WILL SEE HOW A REAL CRAZY AND NOT CARE HUMAN BEING IS
XD
Xavier Dent
Mar 16, 2026
1.0
Worst Post Office in the nation..Rude unprofessional staff , never has any refund money , always long lines & wait times
AM
Arlene Mintah
Mar 12, 2026
1.0
If I could I’d give it zero stars and this is coming from Someone who was a Manager at a Post office for years. One male Clerk clearly thinks being on his phone playing a casino game while talking to someone on his earpiece about who won big yesterday. His name tag is completely black so you cannot see his name. He was the only Clerk with a line of 12 folks behind me, yes I counted. When some Customers in the line started asking if there was no one else to help the clerk is telling the person he is talking to on his earpiece” I am not in the mood today for these clowns if they don’t want to wait then they can go to another post office that would make my day” When did the Postal Service get to this he clearly doesn’t care doing and saying all this infront of a Customer.
AA
Alana Almeida-Guzman
Mar 11, 2026
1.0
Very upsetting experience at this location while applying for my passport. The clerk assisting me, Caldwell, was rude and disrespectful for no reason. When I asked a simple question (English is not my first language), he yelled at and spoke to me in a hostile way in front of other customers. I also witnessed the same employee being very rude at an elderly couple who were struggling to understand the international shipping form.
Based on other reviews here, he appears to be the same employee mentioned in multiple complaints. It is disappointing that, despite so many reports, nothing seems to be done.
He was not wearing a visible name tag — I only learned his name after asking another employee. Someone who clearly struggles to treat customers respectfully should not be working in a customer service role.
JB
John Gerald Bernard
Feb 5, 2026
1.0
The worse Post Office I ever come across
You can NEVER find someone on the phone
Mailman ALWAYS making mistakes and the list goes on
They are so bad , horrible because does that xan fix it doesn't do anything
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service located at 15 S 1st Ave, Mount Vernon?
You can send mail and ship packages, obtain money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment to use passport services here?
Yes, you usually need to schedule an appointment using the online scheduler, although limited walk-in hours may be available at select times.
What are the business hours of the USPS at 15 S 1st Ave?
The location is open Monday to Friday from 8:30 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online quickly and securely at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby; however, access hours may vary, so check directly with this location for specific times.
What nearby transportation options are available to reach this USPS Post Office?
The USPS is conveniently near the Metro North train station and Bee-Line System public transportation, making it accessible for travelers and locals.
What are some nearby services that visitors to the USPS can use?
Nearby services include the Mount Vernon Postal Employees Credit Union, Enterprise Rent-A-Car for vehicle rentals, and Aurora Smiles Dental Care for dental needs.
Can customers combine their visit to USPS with local attractions or community services?
Yes, you can visit Mount Vernon Public Library or enjoy dining at Soup Man, a nearby soup restaurant, before or after your USPS visit.
Is there a way to schedule passport appointments online for this USPS location?
Yes, appointments for passport services can be scheduled online using the USPS online scheduler available through the reservation URL provided.
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