FedEx Ship Center

3.2
1173 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Mount Vernon, NY when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
669 S Third Ave, Mount Vernon, NY
10550, United States

Hours

Reviews

3.2
1,173 reviews
5 stars
469
4 stars
170
3 stars
81
2 stars
43
1 star
410

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported failed delivery attempts, with drivers allegedly not ringing doorbells or making genuine attempts to deliver packages.

Customer Service

Feedback highlighted poor customer service, with many customers describing representatives as rude, unhelpful, and dismissive.

Staff Performance

While some reviews praised individual staff members for their helpfulness, many others criticized the overall attitude and professionalism of the staff.

Convenience

Some customers appreciated the location's convenience and quick service, though issues with parking and long wait times were also noted.
  • LT
    Luisa T
    3 days ago
    1.0
    I’m writing about a delivery issue from the FedEx Mount Vernon facility. The driver marked my package as an attempted delivery and submitted a photo of my building, but they never rang the doorbell and there was no real attempt to deliver. I was home all day (I even took off work) to receive this package. This feels misleading and needs to be addressed. Please ensure drivers follow proper delivery procedures and don’t mark deliveries as attempted without actually attempting them.
  • KG
    Kansas Gilleo
    5 days ago
    5.0
    It was very easy a little slow on the line but of course that's because people aren't ready for their package to be mailed out they need labels or they need something LOL which is all part of the system have a great New Year
  • CO
    chioma ohakam
    6 days ago
    1.0
    This is by far the worst FedEx location. Their driver, BILAL refuses and is clearly incompetent that he does not actually knock on your door or deliver his packages. This facility has allowed him to continue to mislead and stress out customers making them come to this direct facility to pick up packages when customers like myself have taken time to stay home and actually receive these packages. He does not actually ring the doorbell nor buzz a buzzard. He takes a picture from his vehicle and then puts it forward. I’ve exhausted my time and energy eight times calling FedEx about this employee not doing his job. They are misleading in their service and they continue to reward bad employees. . Anyways, it’s expected because clearly their team is incompetent and does not support and care about providing customer service.
  • VT
    Victoria Tyson
    Dec 30, 2025
    1.0
    This office is the worse. They never deliver your packages to your residence and give you a hard time when picking up your packages.
  • YW
    Y. W.
    Dec 21, 2025
    1.0
    every single time i have an international shipment, this location messes it up they attempted a delivery twice, i changed the delivery location and it’s been over two weeks with no change on their tracking page - where is my package??? impossible to get ahold of anyone or submit a complaint

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Mount Vernon, NY offer?

FedEx Ship Center offers packing supplies, boxes, and various FedEx shipping services including expedited, standard, economy, ground, international, and freight shipping.

What are the operating hours of FedEx Ship Center in Mount Vernon?

The FedEx Ship Center is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.