Business Details
About
Business Banking Service
Chemung Canal Trust Company promises more than great customer service. We build our approach to banking around your needs-with a wide range of products and services that are accessible, supportive and empowering. Get started today!
Details
- Wheelchair accessible entranceAvailable
Location
Chemung Canal Trust Company
303 West Main Street, Montour Falls, NY
14865, United States
Hours
Reviews
4.8
6 reviews
5 stars
5
4 stars
1
3 stars0
2 stars0
1 star0
- LVLaura VanBuskirkJul 4, 20255.0Great bunch of just wonderful people
- GCGokeyandcompton ComptonAug 7, 20205.0We have been doing business with this branch for over thirty years and they have always exceeded our expectations for service. Several days ago we purchased some furniture and attempted to use our debit card to pay for it. The cashier said it would only authorize $1000, so I removed my card and wrote a check for the total. The next day I saw the $1000 charge had been posted to my account. I called the furniture store and they insisted that the transaction had been voided, and suggested I call my bank. Melissa took my call and, after hearing what had happened, she took over. She sent a fax to the furniture store with proof of the transaction along with a letter explaining the situation. She then called and spoke with their representative to follow up; and when they still insisted the transaction had not happened she called me. Melissa filled out paperwork to dispute the charge and asked me to stop in and sign it. The next day, the money was back in my account! She really went the extra mile to resolve the situation and relieve my stress. This is just one example of why we will continue to do both our personal and business banking with this branch of Chemung Canal for many years to come.
- JJJasonOct 1, 20164.0Friendly staff and a good bank.
Frequently Asked Questions About Chemung Canal Trust Company
What are the operating hours for Chemung Canal Trust Company?
Chemung Canal Trust Company is open Monday to Friday from 9:00 AM to 4:00 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sundays.
Does Chemung Canal Trust Company offer drive-through banking?
Yes, the drive-through is available Monday to Friday from 9:00 AM to 4:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of banking products does Chemung Canal Trust Company provide?
Products include personal checking, savings, home loans, mortgages, auto loans, lines of credit, and credit and debit cards.
What services can I access at Chemung Canal Trust Company?
Services offered include personal and business banking, mobile and web banking, direct deposit, bill payments, wealth management, online applications, mobile app features, mobile deposit, mobile pay, card control, and a rewards program called uChoose Rewards.
What are the accepted payment options at Chemung Canal Trust Company?
The bank accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
How can I contact Chemung Canal Trust Company?
You can reach them by phone at +1 607-535-7103 or email at Contactcenter@chemungcanal.com.
Is Chemung Canal Trust Company wheelchair accessible?
Yes, the bank has wheelchair accessible entrances and parking.
Which nearby restaurants can I visit before or after visiting Chemung Canal Trust Company?
Nearby dining options include The Mechanics Club, Jerlando's Montour Falls (Italian restaurant), Sal's Bar & Grill, Althea's Finger Lakes Tavern, and Camp Bar & Grill, all within walking distance.
Are there any nearby services where I can send mail or packages after banking?
Yes, the United States Postal Service is nearby, making it convenient to handle mail or shipping needs after visiting the bank.
Can I combine a visit to Chemung Canal Trust Company with shopping or local events?
Absolutely! Near the bank, you can shop at Flower Divas Of Montour Falls or Sales By Terri, and attend events at the Montour Falls Harvest Festival for a full local experience.