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Brand Certified

United States Postal Service

2.3
(58 reviews)

Business Details

486 Broadway, Monticello, NY
12701, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 486 Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
486 Broadway, Monticello, NY
12701, United States

Hours

Reviews

2.3
58 reviews
5 stars
14
4 stars
3
3 stars
3
2 stars
5
1 star
33
  • SF
    Sha Fay
    Aug 27, 2025
    1.0
    This post office is the worst, they don’t answer calls, packages get misdelivered or don’t get delivered at all and it’s not just me but I’ve spoken to friends that say the same thing about deliveries.
  • YL
    Y L
    May 7, 2025
    1.0
    I am extremely dissatisfied with the customer service at the Monticello Post Office. The staff are consistently rude and unhelpful, making every visit frustrating. Additionally, the wait times are excessively long, even during off-peak hours. This inefficiency is unacceptable. Immediate improvements in staff training and process efficiency are urgently needed.
  • JH
    Jason Hadden
    Dec 7, 2024
    1.0
    No snow on my driveway, on my stairs, or in front of my mailbox but yet they were "unable to access the delivery location"
  • GL
    G Lissette
    Jul 12, 2023
    1.0
    This is the worst post office I have ever been too.
  • HR
    Hector Reyes
    Dec 31, 2019
    1.0
    Bad costumer service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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